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Lynn
July 29, 2021
The large burner on the left front will not adjust . Either on high or off
For model number MER7662WS1
Hi Lynn,
Thank you for your question. If you are unable to adjust the burner or turn it off, you will need to replace the switch that the controls the burner. The part number listed under your model number for the switch is PS11749394. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
This is not the best design. You'll need to have an extra set of hands to hold the trim pieces in place. Remember the glass is positioned outside [on top of]the trim pieces. Be careful as the trim pieces are rather brittle and can be hard to locate in their proper position. Position glass in the holding tabs at the bottom, hold glass against the trim pieces and gently position door handle over glass and trim.The handle holds everything together. No instructions are shipped w/ parts.