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$270.31
In Stock
Questions And Answers for LRE3193BD
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Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
The repair person could not complete the job as the part sent is totally wrong for the appliance. The company has not responded to me email sent 12/30/23 and there is no way to leave a voice mail or ask for a call back, due to large call volume. A live representative does not answer the phone.
Please check your emails. You ask for feedback on repair, but obviously do not take time to check emails for issues. Because the error is on the part of PartSelect I requested an RMA to return an incorrect part. Please respond by sending a shipping label so it can be returned for a refund. I have submitted a dispute with the credit card company since your company is negligent in customer service. Please email RMA shipping label to ritashimniok@gmail.com
