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3 questions answered by our experts.
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Raymond
November 21, 2023
Oven not heating to desired temp.Also noticed fan in rear is not turning. I can see that the element by the fan is hot.
For model number LRE3085ST
Hi Raymond, thank you for contacting us. Based on the description, the issue is with the oven control board, part number PS12589876. We suggest you replace this part to fix the issue. Glad to be of assistance!
All surface elements work,but the 2 front large elements don't heat like they used to. Hard to boil water.. the front right has not heated properly for a couple years. Now the front lift started doing the same thing...
For model number LRE3085ST
Hello Scott, thank you for your inquiry. According to our research, the issue is most probably with the display power control board, part number PS7792509. It controls and displays the time, temperature and other settings of the range. We would recommend replacing it to fix the issue. Glad to be of assistance!
Two cooktop elements don’t heat up on lg stove model LRE6385ST
For model number LRE3085ST
Hello Paul, thank you for your query. To fix the issue, you may need to check the following parts: thermostat, part number PS3530468, radiant surface element, part number PS7795472, and surface element, part number PS7795470. We have attached a relevant link to help you check these parts. We hope this solves your problem!
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
Looked at schematic to follow circuitry. Checked online for advice. Most online advice suggested replacing thermostat. Thermostat is not in controlling fan circuit! PCB is only circuit controlling fan on and off. I unplugged fan so as to use rest of range until I received and installed PCB. Works fine now. Note: I have electronics background and can read most circuitry.
The repair person could not complete the job as the part sent is totally wrong for the appliance. The company has not responded to me email sent 12/30/23 and there is no way to leave a voice mail or ask for a call back, due to large call volume. A live representative does not answer the phone.
Please check your emails. You ask for feedback on repair, but obviously do not take time to check emails for issues. Because the error is on the part of PartSelect I requested an RMA to return an incorrect part. Please respond by sending a shipping label so it can be returned for a refund. I have submitted a dispute with the credit card company since your company is negligent in customer service. Please email RMA shipping label to ritashimniok@gmail.com
