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5 questions answered by our experts.
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Richard
December 4, 2019
Oven not heating to the proper setting (stays under the desired setting). Tried to adjust per book but isn't working.Could this be a bad oven sensor??
For model number LRE3083SW
Hello Richard, thank you for writing. This is likely due to a faulty Thermostat, part number PS3530468 for your model range. Good luck with your repair!
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Mark
January 25, 2020
Oven will not preheat over 375 degrees ..when over 400 degrees preheat is selected temperature rise stalls at about 390. ( temperatures below 400 will preheat but not maintain the temperature and will cool to about 60 degrees under selected temperature and will remain low and not cycle up to the selected temperature .. tried to adjust to no avail.. changes temperature sensor still no good fix. used quality oven thermometer to diagnose under cooking issues.
For model number LRE3083SW
Hello and thank you for writing.
As you changed the temperature sensor this certainly sounds like it could be a faulty thermostat PS3530468, you should check the part(s) for signs of damage, and replace it as necessary. We hope this helps. Please contact us anytime if you require further assistance.
Started out, oven was slow to preheat. Now have no power going to control panel. Also, right after we got it, got clumsy and shattered the glass door front.
For model number LRE3083SW
Hello and thank you for writing.
The front glass is # PS11700733. We suggest to try a hard reset:
Go to your breaker box and shut the breakers for your unit off, wait 5 minutes and then turn the breaker to on again. That should hopefully clear this problem.
If this does not fix this problem then your control board PS11773404 might be faulty and possibly needs to be replaced. We hope this helps. Please contact us anytime.
Right hand single burner is not holding tempreture it light up and shut down in a couple of secound the black wire is not getting voltage
For model number LRE3083SW
Hello Khemraj, Thank you for your inquiry. We would recommend checking the burner element, the wiring and the main control board which controls the temperature of the stove top elements. Check the wiring and the control board for any loose connections or visible damage, and you can test the element with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
My oven is not heating it gives a f9 error after a moment
For model number LRE3083SW
Hello and thank you for writing.
If the Control Panel Display lights up error code “F-9” it means oven failed at exceeding 150ºF after 5 minutes of preheating. This could possibly indicate a malfunctioning temperature sensor PS6883927, and/or possibly a faulty thermostat PS3530468, you should check for signs of damage, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
Checked element no reading. Took off back panel and removed element. Took 5 days to get element. Put in new one. Took 20 minutes. Did not have to cut panel as video had shown. It had screws and was easy to get out and put the new one in. The new element was exactly the same as the old one. I checked all elements before ordering. Was satisfied with everything but the delivery time
The repair person could not complete the job as the part sent is totally wrong for the appliance. The company has not responded to me email sent 12/30/23 and there is no way to leave a voice mail or ask for a call back, due to large call volume. A live representative does not answer the phone.
Please check your emails. You ask for feedback on repair, but obviously do not take time to check emails for issues. Because the error is on the part of PartSelect I requested an RMA to return an incorrect part. Please respond by sending a shipping label so it can be returned for a refund. I have submitted a dispute with the credit card company since your company is negligent in customer service. Please email RMA shipping label to ritashimniok@gmail.com
