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6 questions answered by our experts.
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Norman
July 7, 2022
I have an LG range oven not heating up was looking for the part number for the bake element
For model number LRE3061ST
Hello Norman, Thank you for the question. This model has a Convection Element PartSelect Number PS7795453 and Broil Element, PartSelect Number PS12582157. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
I need replacement elements for both broiler and oven. Part number shows 5513 & 5514.
I can’t seem to find them separately. Please advise. Thank you
For model number LRE3061ST
Hi Dale, thank you for reaching out. We have found that the heating elements for the oven and the broiler are the same, having part number PS12582157. Glad to be of assistance!
The oven and some burners do not turn on. I've cleaned the flexible ribbon. It works for a short while and goes out again. Can I replace the flexible ribbon? What part # is it?
Thanks for your help.
For model number LRE3061ST
Hi Bill, thank you for reaching out. There are three harnesses listed under your model. The one is part number PS7791124, 2nd is part number PS3619651, and the third one is part number PS3619653. We hope that helps!
both the stove top or the oven elements heat up, I have replaced the thermostat , I am at a loss, need some help please
thank you
For model number LRE3061ST
Hi Michael, thank you for your query. Based on the description that you have provided, we would recommend checking the following parts to fix the issue: terminal block, part number PS12742534, display control board, part number PS7792509, and main PCB assembly, part number PS12072598. We hope this solves your problem!
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
The repair person could not complete the job as the part sent is totally wrong for the appliance. The company has not responded to me email sent 12/30/23 and there is no way to leave a voice mail or ask for a call back, due to large call volume. A live representative does not answer the phone.
Please check your emails. You ask for feedback on repair, but obviously do not take time to check emails for issues. Because the error is on the part of PartSelect I requested an RMA to return an incorrect part. Please respond by sending a shipping label so it can be returned for a refund. I have submitted a dispute with the credit card company since your company is negligent in customer service. Please email RMA shipping label to ritashimniok@gmail.com
