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Alan
February 8, 2020
I bought this fridge used just over 3 months ago and it worked fine for a month. It then was warm in fridge but freezer was fine. It had a 3 month warranty so i called a service guy and he replaced the evaporator fan and a sensor. It worked okay for 2 months, but the problem returned and through your website i bought and replaced the synchronizing motor and it worked okay for about a week now fridge is warmer than it should be. Could the defrost heater be bad?
Thanks Alan
For model number KFIS29BBMS03
Hello Alan,
Thank you for your question. Yes, it is likely the defrost heater under part PS11738607 for your model that would need to be replaced. We hope this helps.
(po code displays) on the refrigerator .I have unplugged but did not fix the issue. i’m not sure is the part that i need to fix this issue is the power control board or the main control board or if it is something else .
For model number KFIS29BBMS03
Hello Brandon, thank you for your question. During the failure, the power control board should be tested to ensure that it is sending the proper voltage. At the 4 wire connector, pin 1 to pin 2, and then pin 3 to pin 4 will need to be tested for 120VAC. From there, the 6 wire connector would be tested for 14VDC. The red probe of a meter would be used on pins 1, 2, and 3, and the black probe on 4, 5, and 6. Using this method, the test would be from pin 1 to 4, pin 2 to 5, and pin 3 to 6. If any of these voltage readings fail, the voltage at the wall outlet would need to be tested for proper voltage, and if the voltage is correct, then the power board has failed. If the voltages test good, then the issue would be the main control based on the information provided. I hope this helps.
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Mike
May 27, 2024
Fridge goes out after a power surge, then will not restart for a long period of time.
For model number KFIS29BBMS03
Hello Mike, thank you for getting in touch. According to our research, the issue is most probably with the power control board, part number PS11754973. You may need to replace it to fix the issue. We hope this helps, good luck with this repair!
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Purchased new motor from Partselect.com. When it arrived it came with a new rubber washer that fitted on top of new motor that was not on old motor, that how water got into old motor. However, the instruction sheet did not give info on how to access the proper way to the motor that is the door. Not wanting to damage the freezer door assy. called in a tech who made it look easy, but even he had a little problem locating access panel that was directly under the motor in the freezer side of the door. After that it was a piece of cake.
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
