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3 questions answered by our experts.
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Don
December 10, 2019
How do i remove the door?
For model number KERS202BSS1
Hello Don, thank you for your question. To Remove:
1. Open oven door all the way.
2. Pinch the hinge latch between two fingers and pull forward.
Repeat on other side of oven door.
A. Hinge latch
2. Open the oven door.
You should hear a "click" as the door is set into place.
3. Move the hinge levers back to the locked position. Check
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
I hope this helps!
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Robert
March 11, 2020
Can I have the instruction book for that model ?
For model number KERS202BSS1
Hello Robert, Thank you for the question. Very sorry, we do not carry the manuals, just parts. We suggest contacting KitchenAid directly. We hope this helps.
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Daniel
December 16, 2022
My stoves oven don't heat up like it should
For model number KERS202BSS1
Hi Daniel, thank you for reaching out. If your oven is not heating, we suggest that you check the oven sensor, part number PS11749737, electronic control board, part number PS11753227, and bake element, part number PS11703285. If you require assistance to place an order, please contact customer service. We hope that helps!
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
Took 2 screws under front edge of smooth top. Unscrewed ground wire from back of smooth top unit. Unplugged 2 wire bundles, from back. Took bad element out , put in new one. Put back together. About 10 min's tops. Easy peasy.
![](https://partselectca-dsfph5cffxaaesb6.z01.azurefd.net/12348164-1-S-Whirlpool-W11171119-6-amp-quot-Surface-Element-1200-W.jpg "6" Surface Element, 1200 W – Part Number: W11171119")