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Jan
December 26, 2019
Wher can i find replacement for the revolving glass tray from inside the oven?
For model number KCMS1555SSS1
Hi Jan, thank you for your question. The part you are requesting on has been discontinued and we have no known replacement listed in our system. We have no further information. You are welcome to contact the manufacturer of the part to see if they have recently released a new substitute. This was the part number: W10143945. I hope that helps. Good luck with your repair.
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Steve
November 8, 2022
need the glass rotating plate
For model number KCMS1555SSS1
Hello Steve, thank you for contacting us. The glass tray compatible with your given model is part number PS11744901. If you require assistance to place an order, please contact customer service. We hope that helps!
After shopping all over town trying to find a new tray I discovered PartSelect.com, I called and ordered the tray and received it the next afternoon. It couldn't have gone smoother.
The reason the door would not open upon pressing the door opener is because the BRCKT-LATCH was broken. I discovered that after opening the microwave enclosing. The BRCKT-LATCH has two ends sticking out....each fits into a hole. One of the ends on the LATCH was broken and therefore it was not tightly fit. No upon pushing the door opener the LATCH would not function properly since it was loosely fit and hence the door would not open. To Fix this issue: 1) Buy a new BRCKT-LATCH 2) Remove the microwave enclosing. I had to use a special screwdriver, since the screws were security protected on my microwave. After removing the case, I opened the door by manually pressing the door latch upwards (please make sure that the microwave is not connected to the electric socket before removing the enclosing). 3) pull out the old LATCH from the microwave. 4) carefully insert the new LATCH. Try not to put too much pressure when trying to fit the latch, or else the ends may snap again!! 5) Close the door and try opening it by pressing the door opener. it should work now!!
