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Questions And Answers for JVM7195DF1BB
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Donald
January 18, 2020
After cooking and food is removed, the unit continues to make a humming noise when the door is closed gives a burning smell. The unit shuts down after a couple of minutes apparently due to a overheating sensor. All power is then off. The unit will come back on after 15 minutes or so but the humming noise is also still present. What is the problem causing the humming noise (something is running). The unit is 6 yrs old. Is it worth repairing? What would a comparable new unit cost installed?
For model number JVM7195DF1BB
Hello and thank you for writing.
It certainly sounds like it could be a faulty capacitor motor PS239292 and/or possibly a faulty PS237421, you should check for signs of damage, and replace as necessary. Iwe believe it is certainly worthwhile fixing, we do not have a comparison cost of a new unit. We hope this helps. Please contact us anytime if you require further assistance.
The under the microwave lightbulbs have burned out. Where can I get replacements? What kind of bulbs are they?
For model number JVM7195DF1BB
Hi Sydney, thank you for contacting us. The part you are looking for are the halogen light bulbs, part number PS651484. You can get the replacement from our site. They are sold individually. We hope that helps!
What part(s) should i replace? Symptoms - microwave is plugged in and there is power going to the microwave. Control panel is totally dark with no functionality. With door open the light is on. When the door is closed the light remains on, turntable turns and the fan runs like when the microwave is heating something. A glass dish with a 1/2 cup of water placed on the turntable with the door closed was still cold after being in the microwave with the door closed for 2 minutes.
For model number JVM7195DF1BB
Hello and thank you for writing.
It certainly sounds like it could be a faulty diode PS239740 and/or possibly a malfunctioning door switch PS237421, you should check the part(s) for signs of damage, and replace as necessary. We hope this helps. Please contact us anytime if you require further assistance.
Microwave fan does not turn off. Speed can be changed. Appreciate for you help in diagnose in advance.
For model number JVM7195DF1BB
Hello Anand, Thank you for the question. A microwave Vent Fan could have issues turning on/off and other problems if the filters are unclean or clogged and need to be replaced. We hope this helps!
The outer cover of the microwave door cracked in the lower left corner. Can I get a replacement par
For model number JVM7195DF1BB
Hi Garnetta, thank you for reaching out. Based on our research, the outer door cover is not sold individually, and you may need to replace the whole door assembly, part number PS8755572. We hope this solves your problem!
Noted on partselect.com that someone else with this problem, found it to be secondary door switch. There are three door switches in this model, but online info noted that one of the three might feel "soft" (in my case, one switch clicked in a rather "jiggly" way, the other two were strong decisive clicks.) To access the door switches on this model was the only difficult part. First use a torx bit to remove the two torx screws below the latches inside the microwave. This frees the latching part inside, that holds the door switches, which you will remove after you take off the control panel. The top grill has to come off before you can remove the door panel. Remove the screws above the grill, on the microwave top cover, The grill on this model is covered with a panel that moves out when it vents. After removing the two top screws, the covered grill vent slides left to remove. Be careful, as the sliding tabs are plastic. Wiggle and jiggle it, to slip it off. Below the removed grill, is a small metal grill with one screw in lower center. Remove that screw, and wiggle that out. You'll then see the one screw that holds on the control panel. Remove this screw, and lift the control panel up to remove. Again, go slowly and gently, as the bottom tabs holding the control panel in, are also plastic and easily broken. Lay the control panel on something, (I used the coffee maker) and pull out the wire bundles tucked on the left, that are attached to the latching panel. Wiggle the latching panel gently to lift it up off of it's plastic tabs and pull it out towards you, so you can see the three door switches. Each switch (part number WB24X829) has a little black switch on it. Feel each switch with either your finger, or a screwdriver to see which one doesn't "click" strongly. The weak one is the one you will replace. The door switches are fitted into a tab, and plugged into their wires. Remove the defective switch, pull out the wires, and replace it with the new switch, plugging back the wires, and slipping it back into it's plastic tabs. Then put everything back together in reverse order. The entire job took me fifteen minutes EXCEPT for figuring out how to slide off the upper grill, which I have told you. A repairman would have cost $150, the part was $18. AND, there's a good chance, the other two switches will get "used up" in the next year or so as well, so I'll be ready next time. Thank you, Partselect, why work all day, to make money, only to give it to somebody else, for fifteen minutes of work. All I needed was the knowledge.
To get to the switches you need to remove the metal cover/housing of the microwave, by first removing several screws that hold it in place, and then sliding the cover towards the back of the unit. You'll find the switches in some plastic holders above the door-open button, and it's its easy to see how the mechanism engages/disengages the switches when the door is opened and closed.
If it is not obvious which switch is bad, in our case the bad switch felt "soft" when we pressed the switch button with our fingers. A good switch has a firm "click" when pressed.
The switches are easy to replace - pop out the old switch (no tools required) and pull off the electrical connectors. Then pop in the new switch and reattach the connectors.
