You can always rely on our GE Halogen Lamp to keep your appliance shining bright. This high-performance halogen lamp was made by GE, specifically for your appliance. Wondering why its such a critical ...
If your microwave won’t start even though the door is shut, this switch might be the reason. It helps your microwave know the door is closed so it can run safely. This genuine part is easy to install ...
This part is the replacement high-voltage diode for your microwave. It is approximately 3 inches long and is sold individually. The high voltage diode is an electrical current control device inside yo...
There are two different couplers (also known as a turntable shaft) that can be used for this tray - a male D-shaped shaft and a female D-shaped shaft. The couplers are sold separately.
This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs air...
Is your GE microwave not working as smoothly as it should? Allow us to make it right for you. Our installation hardware kit is the perfect solution to boost your microwave's performance. With it, you'...
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed t...
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4 questions answered by our experts.
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Donald
January 7, 2024
mirco wave is making a buzzing noise and will not heat..what could be the problem? its about a little over 3 years old
For model number JVM3162DJ3WW
Hi Donald, thank you for the question. Based on our understanding, we would recommend checking the high voltage diode, part number PS16219547. It is an electrical current control device inside the microwave. If your microwave's diode has become defective, it will not heat and you will hear a buzzing noise. You may need to replace it to fix the issue. We hope this solves your problem!
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Kimberly
February 18, 2025
Why does it whistle?
For model number JVM3162DJ3WW
Hi Kimberly, Thank you for asking. A "whistle" sound coming from a microwave normally indicates a problem with the magnetron and it should not be used or plugged in to its power source until the Magnetron is replaced. If you are not familiar with Microwave repair, it should be installed by a repair man as the appliance can keep a harmful charge even when un plugged for a period of time. We hope this helps, good luck with the repair!
Does this new Microwave model come with grease filters? I am a renters and the mgmt. Company installed it in late Nov.2022. Upon cleaning I noticed there were no filters underneath it.
For model number JVM3162DJ3WW
Hello Janice, thank you for the question. Your model has both charcoal and grease filters. The grease filter is part number PS12722303, and the charcoal filter is part number PS12742670. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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Terri
March 8, 2023
There is no power coming to the unit. Is there a simple fix, like a fuse?
For model number JVM3162DJ3WW
Hi Terri, thank you for reaching out. According to our research, the issue might be caused by the fuse, part number PS11773885, or the thermostat, part number PS2321365. The circuit might have tripped if the internal temperature have crossed the allowed limit. If these components are fine, the issue might be with the main control board, part number PS12299300. If you need help placing an order, customer service is open 7 days a week!
Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover and test to see if that solved the problem. If so then well done!!
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reconnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
I broke the tray glass in the microwave cleaning it so this was a no brainer. The best part of this was the PartSelect experience. I ordered the part on the 30th of December and received it on 3 Jan!!! I have used PartSelect before for fridge repair and had the same experience.
