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Kenneth
January 8, 2020
My microwave is not running. I replaced the line fuse. That did not help. Something in the past before it stopped working was the unit would run when the door was opened without any selection of asking it to run. What do you think needs to be addressed to repair the unit.
For model number JVM1660WB008
Hello Kenneth and thank you for writing.
It certainly sounds like it could be a faulty door switch PS237421 & PS237422, you should check for signs of damage, and replace if necessary. It is recommended to replace both parts at the same time. We hope this helps. Please contact us anytime if you require further assistance.
Turned out the issue was easily solved by replacing a single, inexpensive fuse.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
The unbelievable happened. Our glass carousel cooking tray developed a crack. Each day the crack got longer. I ordered a new one on Tuesday and it arrived the next morning just before the cracked one completely cracked. I have never experienced such fast service. I highly recommend PartSelect and their helpful service.