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Questions And Answers for JT3500EJ3ES
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Larry
September 1, 2021
What does an error code f97 mean?
For model number JT3500EJ3ES
Hello Larry, Thank you for the question. F97 Error code normally indicates an issue with the upper cooling fan circuit or there could be an obstruction in the cooling fan. If the Fan is good, the Oven Sensor could be defective. Testing the temperature sensor probe on your oven is easy. With the sensor at room temperature, measure the resistance between the two prongs at the end of the sensor connector. The resistance of the sensor should read approximately 1080 – 1090 ohms at room temperature. We hope this helps.
The first step was to determine whether the problem was with the fan itself or the switch. I did this by opening the back cover and using a Volt meter to verify that the fan was not getting power. (I could have skipped this step.)
Next, I unplugged the range, closed up the back cover and lifted the range hood by removing two hex head screws that are just inside and on either side of the top of the opening in the range door. Propping the hood open, I removed the connector leading to the switch, then pushed the switch out the front. Inspection showed that the switch was damaged so I closed up the range and ordered the part from Part Select. Once the part arrived, it was a 15 minute job to unplug the range, lift the top, install the new switch, and close up the unit.
Caution. On starting to install the switch, I failed to unplug the range and my finger brushed one of the hot contacts leading to the switch. Thankfully, I was not injured. Do not repeat my mistake on this issue. Unplug the range even if you're only installing this simple switch.
My less than 2 year double wall oven was showing a F97 on the right hand side of display screen on my oven, indicating to me it was a lower cooling fan issue. Purchased the parts after a lot of research (and a GE technician telling me over the phone it would be a 600 or more costly repair). I decided to bite the bullet and just do it myself to save money! I’m glad I did! I built a table for it to rest on after it got it out of the wall as it’s a heavy oven. I asked my dad to help me get it out and onto the stand. After that, it was a matter of getting to the lower fan through the back abs having to remove some panels. All went well and best part is this fixed it! I figure even if it goes out again in 2 years it’s still cheaper than paying a technician to do it! I’m a woman with zero background in repair but lots of determination and desire to save money! Just do it yourself!
After opening the Oven door, I removed the glass cover to view and locate the bulb, at the inside, top front of the Oven. Removed the burnt out bulb by pulling it in a forward motion towards the front of the Oven, slid the new bulb into place and the Oven is again functional.
