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RITA
February 15, 2020
On the legend the burner #58 is not heating up in the middle section.Also, when i turn on any burner they glow bright to dark while heating up.
For model number JP968CC1CC
Hello and thank you for writing.
This is usually an indication of the burner PS243913 being defective and needs to be replaced, you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Then removed two screws to release brackets holding cooktop down. Then lifted the cooktop out of the recess in the counter top and removed the screws around the outside of the glass top. Removed the old, cracked top, by unplugging from the motherboard.
Turned the new cooktop upside down on table and placed weather stripping around the entire underside outside edge (to keep spills from going under the cooktop and cushion the cooktop from the counter top.
Then plugged the new cooktop into the motherboard, replaced screws around outside edge, lowered the cooktop into the recess in the counter, and reinserted the two screws into the hold-down brackets.
I turned off the electricity first. Then I removed the stove-top very carefully and turned it upside down. There are about 12 screws to remove and then remove the underside of the stove.In doing this, there is a wire that has to be disconnected. Then the elements are exposed and I removed the one that was defective and installed the new part. I turned on the electricity and it worked. I was very happy and felt very proud that I fixed the stove.