You can always rely on our GE Halogen Lamp to keep your appliance shining bright. This high-performance halogen lamp was made by GE, specifically for your appliance. Wondering why its such a critical ...
If your microwave won’t start even though the door is shut, this switch might be the reason. It helps your microwave know the door is closed so it can run safely. This genuine part is easy to install ...
This part is the replacement high-voltage diode for your microwave. It is approximately 3 inches long and is sold individually. The high voltage diode is an electrical current control device inside yo...
There are two different couplers (also known as a turntable shaft) that can be used for this tray - a male D-shaped shaft and a female D-shaped shaft. The couplers are sold separately.
This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs air...
Is your GE microwave not working as smoothly as it should? Allow us to make it right for you. Our installation hardware kit is the perfect solution to boost your microwave's performance. With it, you'...
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed t...
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6 questions answered by our experts.
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Leslie
February 26, 2024
How many light bulbs are in this model under the microwave to illuminate the stove top?
For model number JNM3163DJ2BB
Hello Leslie, thank you for getting in touch. There is only one halogen lamp, part number PS2339783, under the microwave to illuminate the stove top. Glad to be of assistance!
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Erick
November 27, 2019
Microwave not heat
For model number JNM3163DJ2BB
Hello Erick, thank you for your question. We would recommend testing the door switches, PartSelect Number: PS237015, and PartSelect Number: PS11766871, the diode PartSelect Number: PS2370026 and the magnetron PartSelect Number: PS1481236. I hope this helps!
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Jane
February 9, 2023
WB56X44646, PART # GLASS ON FRONT OF MICROWAVE YEAR 2020
For model number JNM3163DJ2BB
Hello Jane, thank you for getting in touch. The door glass for your microwave is not sold separately; you will need to replace the whole door assembly, part number PS12742999. We hope this information is useful!
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Carol
May 15, 2023
How would I be able to get a lightbulb for the microwave underneath the microwave? That is the service light please help me out with this task it’s called a surface light
For model number JNM3163DJ2BB
Hello Carol, thank you for the question. The light bulb, part number PS2339783, is compatible with your model. You can replace the light bulb by using the following instructions:
1. To replace the cooktop light, first disconnect the power at the main fuse or circuit breaker panel, or pull the plug.
2. Remove the screw from the side of the light compartment cover and lower the cover until it stops.
3. Be sure the bulb is cool before removing it. Break the adhesive seal by gently unscrewing the bulb.
4. Screw in the new bulb, then raise the light cover and replace the screw. Connect electrical power to the oven.
We hope this information helps!
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Dennis
February 3, 2022
The outer door frame cracked apart below the glass and needs to be replaced. The door handle is not attached to the outer door frame.
For model number JNM3163DJ2BB
Hello Dennis, thank you for writing. The Door is not sold in separate parts. The Door it self is PartSelect Number PS11758991. We hope this helps.
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Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover and test to see if that solved the problem. If so then well done!!
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reconnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
I broke the tray glass in the microwave cleaning it so this was a no brainer. The best part of this was the PartSelect experience. I ordered the part on the 30th of December and received it on 3 Jan!!! I have used PartSelect before for fridge repair and had the same experience.
