Ask our experts a question about this model and we'll get back to you as soon as possible!
1 question answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Dan
February 19, 2020
After power outage, control panel does not operate, nor light up. Inside light works tho.
For model number JES1384SF03
Hello, Thank you for your question. If you are sure the breaker is flipped back on you will need to replace the control board. I looked up the part and it is listed as No Longer Available/Discontinued sorry. There are no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. We hope this helps.
1 person found this helpful.
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this model and we'll respond as soon as we can.
After looking up on the computer a schematic of the unit, all that was needed was removing four screws to remove the top and side cover which was one piece. Next was removal of electrical connection to burned out lamp, then removing burned out lamp and installing the new lamp and reconnecting electrical connection. Job was complete after reinstalling the cover.
Microwave now working with new lamp lighting when in use.
Continuity checks showed the flame sensor was open. Schematic notes it opens at 217 degrees and closes at 30 degrees. Removed sensor and placed in freezer for twenty minutes. Tested sensor and it was now closed, reinstalled and microwave worked normally. Ordered new sensor in case the original is operating at too low a temperature.
I took the cover off and followed the electric current to see if it got as far as the display. I did not get past the thermostat shut off where the current stoped. I jumped the thermostat and the unit worked. The part was so inexpensive that I decided to replace it rather than try and freeze the old one in hopes of "reseting" it.