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Garon
February 16, 2020
It is sparking in the top of the interior and the unit is 16 or 17 years old, is this microwave toast?
For model number JES1288SH01
Hello Garon, Thank you for the question. This is normally caused by a worn or damaged Wave Guide Cover. I looked up the part and it is listed as No Longer Available/Discontinued sorry. There are no part substitutions listed. Our suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. We hope this helps.
Plate doesn’t turn around everything else is working.
For model number JES1288SH01
Hello and thank you for writing.
It certainly sounds like it could be a faulty turntable motor PS953597 and/or a possible loose or a faulty tray rack assembly PS956180 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
After looking up on the computer a schematic of the unit, all that was needed was removing four screws to remove the top and side cover which was one piece. Next was removal of electrical connection to burned out lamp, then removing burned out lamp and installing the new lamp and reconnecting electrical connection. Job was complete after reinstalling the cover.
Microwave now working with new lamp lighting when in use.
Continuity checks showed the flame sensor was open. Schematic notes it opens at 217 degrees and closes at 30 degrees. Removed sensor and placed in freezer for twenty minutes. Tested sensor and it was now closed, reinstalled and microwave worked normally. Ordered new sensor in case the original is operating at too low a temperature.
I took the cover off and followed the electric current to see if it got as far as the display. I did not get past the thermostat shut off where the current stoped. I jumped the thermostat and the unit worked. The part was so inexpensive that I decided to replace it rather than try and freeze the old one in hopes of "reseting" it.