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Questions And Answers for JCB560DJ1WW
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Stefan
March 8, 2022
All of the elements on range top do not work, how do I fix the problem?
For model number JCB560DJ1WW
Hi Stefan,
Thank you for your question. If the surface elements are not working, but the elements in the oven are, check the power cord to see if it is loose and fastened correctly to the oven and that it is also securely plugged into the electrical outlet. If the power cord appears fine, there may be wiring issue inside the cord and it will need to be replaced. If the issue is not the power cord, you will need to check the elements, the switches, the terminal blocks and the wiring connected to these parts. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Removed six 1/4" hex nuts on rear of oven. Then through front/inside removed a single 1/4" hex nut to actually remove sensor. Unplug sensor connector, remove. Reversed steps, push oven back in place and plugged in. Tested oven function.
Unplugged appliance and removed 5 screws on back of stove/oven and removed plate. Disconnected the sensor and unscrewed it on the inside of the oven. Pulled the cord through and replaced with new sensor. Replaced all parts and plugged in the appliance and tested. Worked great.
1) pull out the stove 2) remove the 7 sheet metal screws holding the back panel on. (the panel that also covers where the cord splits and connects to the oven. 3) Find the small plastic connector located in the middle of the back of the range and unplug it. 4) open the front of the oven and remove the one screw holding in the oven temp sensor. 5) replace the sensor and make sure to "feed" the new cord through as best you can. 6) I had to dig through the insulation a little bit to find the new wiring harness 7) connect the wiring harness and put the back of the range back on
note: this was very simple to do if you think this might be the problem don't hesitate to handle this one yourself.
