Models > JCB2388GRQ

JCB2388GRQ Jenn-Air Refrigerator - Overview

Sections of the JCB2388GRQ

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Manuals & Care Guides for JCB2388GRQ

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Light Bulb - 40W – Part Number: 8009
Light Bulb - 40W
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(27)
PartSelect #: PS884734
Manufacturer #: 8009
This an authentic OEM 40-Watt replacement light bulb, used in a number of household appliances. It is specially designed to withstand extreme temperatures, which is why these replacement bulbs are mos...
$13.36
  In Stock
Replacement Ice Maker – Part Number: D7824706Q
Replacement Ice Maker
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(26)
PartSelect #: PS2121513
Manufacturer #: D7824706Q
NOTE: This replacement ice maker mechanism does NOT come with a cover, shut off arm, a wire harness, or the mounting hardware. Those must be ordered separately, or you can use the existing parts.
$177.43
  In Stock
Refrigerator Door Switch – Part Number: W11384469
Refrigerator Door Switch
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PartSelect #: PS12728638
Manufacturer #: W11384469
Door switch turns the light off when you close the door.
$48.85
  In Stock
Run Capacitor – Part Number: WP65889-4
Run Capacitor
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(2)
PartSelect #: PS11743364
Manufacturer #: WP65889-4
This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer.
$85.08
  In Stock
Light Bulb - 120V 25W – Part Number: WPA3073101
Light Bulb - 120V 25W
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(4)
PartSelect #: PS11747806
Manufacturer #: WPA3073101
This twenty-five watt microwave light bulb is two and a half inches long. It has a small, screw-in base and it carries 120V. This item sells in a quantity of one, though many microwaves require two.
$21.82
  In Stock
Crisper Drawer Shelf Support – Part Number: 67764-1
Crisper Drawer Shelf Support
PartSelect #: PS2071530
Manufacturer #: 67764-1
This crisper drawer shelf support is used for many refrigerators.
  No Longer Available
Screw – Part Number: WP681249
Screw
PartSelect #: PS11743743
Manufacturer #: WP681249
Sold individually.
$6.83
  In Stock
Adaptive Defrost Board – Part Number: 61005988
Adaptive Defrost Board
PartSelect #: PS2061226
Manufacturer #: 61005988
This part allows the refrigerator to go into defrost mode only when required.
  No Longer Available
Screw – Part Number: WP400021-1
Screw
PartSelect #: PS11742240
Manufacturer #: WP400021-1
Sold individually.
$16.90
  In Stock
Water Fill Cup and Bearing – Part Number: WP628356
Water Fill Cup and Bearing
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(1)
PartSelect #: PS11743318
Manufacturer #: WP628356
This icemaker water inlet cup is three inches long. It is all white in color and is made of plastic.
$51.52
  In Stock
Screw – Part Number: W11233072
Screw
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(2)
PartSelect #: PS12349731
Manufacturer #: W11233072
This is a multi-use and multi-appliance screw. It can be used on a microwave, refrigerator, range/oven, air conditioner, dehumidifier, washer, or dryer. The measurements of this screw are 8 x 1/2 inch...
$26.51
  In Stock
Ice Cube Tray – Part Number: WP61002140
Ice Cube Tray
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(3)
PartSelect #: PS11743133
Manufacturer #: WP61002140
This 48 cube ice cube tray is eleven inches long. It is all white in color and it is made entirely of plastic.
$33.73
  In Stock

Questions And Answers for JCB2388GRQ

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Common Symptoms of the JCB2388GRQ

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Ice maker not making ice
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Fridge too warm
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Light not working
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Leaking
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Will Not Start
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Freezer section too warm
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Ice maker won’t dispense ice
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Door won’t open or close
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Noisy
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Freezer not defrosting
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Fridge and Freezer are too warm
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Clicking sound
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Ice maker dispenses too much ice
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Freezer too cold
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Door Sweating
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Fridge too cold
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Fridge runs too long
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Ice maker dispenses too little ice
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Frost buildup
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Too warm
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Won’t start
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Icemaker producing few or no cubes and often leaving "kling-ons" on ice tray
Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determining what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.
Parts Used:
Replacement Ice Maker
  • Bernie from Diamond Bar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Water overflowed ice maker turnning ice bucket into solid mass of ice
My ice maker has been shedding its non-stick coating for over a year. Within the last month of so, it started pouring water into the ice bucket below, turning it into a solid mass of ice. So I purchased a new ice maker assembly. I encountered two problems not mentioned in the 21 or so do-it-yourselfer repair stories that precede this one. First problem: one of the three screws that hold the ice maker to the refrigerator wall is hidden behind the large (black) end of the ice maker and is difficult to access. Before trying to replace the ice maker, make sure you have the physical dexterity to remove that screw. Second problem: it is not apparent how to remove the wire harness that plugs into the ice maker assembly. BEFORE you can remove the wire harness, you MUST remove the large white cap that covers the black end of the ice maker assembly and then push in a retaining tab to release the wire harness. If you don't do this, the wire harness will not release. Other than those two problems, it was relatively easy to remove three screws, unplug the wire harness, transfer three small, metal parts from the old ice maker to the new, plug in the new wire harness, mount the ice maker assembly so that the water tube is in the proper position, and then re-install the three screws. The ice maker works fine now. (P.S. I was told by an expert that the real problem might be a malfunctioning fill valve. I would have replaced the fill valve if replacing the ice maker assembly had not fixed the problem.)
Parts Used:
Replacement Ice Maker
  • Harry from Grand Ledge, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
269 of 364 people found this instruction helpful.
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Fridge Side Warm Freezer Fine
Removed the Hex head small screw at the middle back of the Back wall of the fridge above the top shelf. Removed the 2 small Hex Head screws that go into the of the Plastic cover upwards into the top roof of the fridge.
I ended up with an extra screw so I dont know what I did...
The hard part is pushing up on the two tabs, one on each side in the extreme back on the bottom of that white plastic cover. You have to pull the coverwhile releasing the tab (locks) by pushing UP. The Right side was easier, I got that side to release and drop down. But the left side took some pressure on the tab with a fat screwdriver.
Then you have to kinda of Bend the cover to get it to slide out...

Then take out the 2 phillips screws above the light bulbs. the left side one is tricky, need long skinny driver.

Drop assembly down and on the back right is the ADP board. Mine was a bare board but the replacements are enclosed in white plastic that fit in place just fine.

Pry connector off of the board carefully and drop new plastic circuit board case in and replace.

Put a thermometer in a glass of water. unplug fridge for 10 minutes and then plug it in. Give it a few hours..
Everything seems fine.
A steady 39 degrees with the Fridge control at a few ticks right of middle.
I have no idea what it was before my troubles...
But 36 - 41 seems to be what you need.
Parts Used:
Adaptive Defrost Board
  • james from livermore, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
177 of 187 people found this instruction helpful.
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