This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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11 questions answered by our experts.
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Teri
April 25, 2022
Why does soak light not light up when all other light are Green…at start of a load??
For model number HTW240ASK4WS
Hello Teri, Thank you for your inquiry. The soak light only comes on when the washer is in soak mode, and will not come on at the beginning of the cycle. We hope this helps and if you need a part in the future and need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Chris
May 20, 2022
I just replaced the clutch (#wh05x24185) because it was grinding. It seems the shaft that the clutch goes onto is also stripped. Can i replace that shaft or does the motor need to be replaced? It does not show the specific part on the exploded view diagram.
For model number HTW240ASK4WS
Hello Chris, Thank you for your inquiry. The shaft that the clutch goes onto is actually on the bottom of the gearcase PS12298171, as seen in the link for our repair video for a similar part. It is not available separately for the model number that you have provided. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Rodney
January 27, 2023
During spin cycle washer has started to make a sound, that’s getting louder, like a dry bearing. What part or parts will fix this?
For model number HTW240ASK4WS
Hello Rodney, thank you for reaching out. One of the most common reasons your washer makes loud sounds during the spin cycle is an unbalanced load. If that is not the case, we would recommend checking the Clutch, part number PS11729473, Drive Motor, part number PS11759153, and Suspension Rod, part number PS12343378. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
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Roy
September 13, 2023
Need a timer for my washer
For model number HTW240ASK4WS
Hello Roy, thank you for your inquiry. We have found that the model you mentioned does not come with a timer. Your model comes with a control board, part number PS16874148. Glad to be of help!
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RALPH
December 8, 2023
DOES THIS MODEL HAVE A LINT COLLECTION
For model number HTW240ASK4WS
Hello Ralph, Thankyou for the question. This model does not list or show a Lint Filter. We hope this helps!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
