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Phillip
July 6, 2021
It takes forever for the oven to preheat. Tonight it took 1 1/2 hours to preheat to 350 degrees f. What do you think is the cause of this?
For model number HGS3052UC-01
Hello Phillip, Thank you for the question. We suggest testing or replacing the Oven Temperature Sensor. Testing the temperature sensor probe on your oven is easy. With the sensor at room temperature, measure the resistance between the two prongs at the end of the sensor connector. The resistance of the sensor should read approximately 1080 – 1090 ohms at room temperature. We hope this helps!
Hi Thomas,
Thank you for your question. If the oven is not heating, the issue may be with the oven sensor. The oven temperature sensor is the part that monitors the oven temperature and signals the electronic control board to turn the elements on and off. Before removing this part from the oven and testing it with a multimeter for continuity, unplug the oven from the electrical outlet. A normal reading should be 1100 ohms, but as readings vary from model to model, you will need to reference your owner’s manual to determine what the correct reading should be. To test it for continuity, use a multimeter on the Rx1 setting and touch the terminals with the probes. This test needs to be done with the sensor at room temperature to produce accurate results. If your test results do not meet the manufacturer’s guidelines, you need a replacement temperature sensor. If the sensor is fine, you will need to check the electronic control board and the wiring between the parts to see which one is causing the issue. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
The broiler will light, but won't heat. Meaning you can see little flames along the broil tube, but nothing changes between Hi and Lo settings. So broil does not work. This is a recent change, that may have happened after a self-clean cycle. I use it so rarely I am not sure when it stopped working.
For model number HGS3052UC-01
Hi Meredith, thank you for reaching out. First, you may need to make sure there is no issue with the gas supply. If that is not causing the issue, then you may need to check the broil burner, part number PS8729591, as it is most likely clogged or defective and may need to be replaced. We hope this helps!
