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Terry
April 5, 2023
Temp in oven is lower than set
For model number HES345U-01
Hello Terry, thank you for contacting us. Based on our understanding of the issue, we would suggest checking the oven temperature sensor, part number PS8713149, to fix the issue. We hope this information helps!
Step 1: Call the appliance store and ask the repairman to look at the problem. Step 2: Wait 10 days. Step 3: Have repairman tell you the broiler element stopped working. He states he will order the new part and charges $80 for the visit. Step 4: Wait 4 weeks, then call the repairman and have him tell you the part is backordered. Step 5: Wait another 4 weeks, periodically calling the repairman to be told assorted stories about the backordered part. Step 6: Go to partselect.com, and within 10 minutes order the part. Step 7: Receive the part in 2 DAYS. Step 8: Remove the old broiler element (only 4 screws to remove) and slide off the 2 electrical connections. Step 9: Connect the new broiler element, push the electrical wires back into the panel and replace the 4 screws. Step 10: Tell the repairman to go to ****
