This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
This inlet valve is designed for use in compatible top-load washing machines and plays a key role in regulating water flow during the wash cycle. Controlled by electrical signals, the valve opens and ...
Are you struggling with a malfunctioning washing machine? We have just the solution you need'the GE Drain Hose. This simple but essential part is tailor-made for washing machines, tasked with safely d...
Having trouble with your GE washer? Our Nut Hub could be just the solution you need. This little device has a big job ? it tightly secures your washer hub to the gear case shaft. Its accuracy helps yo...
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13 questions answered by our experts.
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Les
December 22, 2023
I'm trying to remove the auger, I stuck a screw driver in the small hole lined up with the dot,now does it unscrew or what
For model number GTW685BSL1WS
Hello Les, Thank you for asking. 1. Remove the fabric softener dispenser. 2. Align the raised bump with the opening on the auger. 3. Use the screwdriver to puncture through the inner shaft of the auger and twist it clockwise until the auger releases. 4. Unscrew the bolt on the base of the agitator and lift it up. 5. Install the agitator back by reversing the same procedure. Good luck with the repair!
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William
July 9, 2025
Having problems with it not wanting to spin you can he all the clicking but won’t do anything what could it be?
For model number GTW685BSL1WS
Hello William, thank you for reaching out. According to our research, the problem could be with the mode shifter or shift actuator, part number PS16554752. The mode shifter, controls the agitation program, and allows the washer to go through the fill, agitate, rinse and spin cycles. We hope this helps!
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RICKY
February 5, 2026
Fills starts washing but soon as it starts to move it makes a noise like something stripped maybe Plastic Gears then gets To Spin Cycle and will not Spin also Smells like Drive Belt Slipping Drains Water Out but clothes soaked, I Layed Washer Back Pulled White Plastic Cover Off and Small Black Pulley Held On By Nut Is Wobbling All Around Loose and There's Small Pieces Inside Plastic Cover Removed, Drive Belt Is Bad Also Now , Not Sure What All Parts I Need To Fix , Need Help Please , Have To Fix ASAP. Thanks For Any Help You Can Provide. Have Picture Of Small Black Pulley Still On Machine And It Looks Like Gobs Of Melted Plastic Around Bottom Of Nut Holds Pulley On, Probably Needs Pulley From Wobbling Took Belt Off Easy Almost Fell Off Pulley Is Really Loose Wobbling And Can Hear Grinding Noise Sounds Like Plastic ?
For model number GTW685BSL1WS
Hi Ricky, thank you for reaching out. Based on the description you have provided, the black plastic part is the motor pulley, part number PS16554753, and the drive belt for your model is part number PS11736832. You may need to replace these parts to fix the issue. We hope this solves your problem!
Some type of cord, string, yarn, or the like has been wrapped around the agitator and cannot be accessed to be cleaned out. We cannot figure out how to unassemble the agitator to cut & free up the cords, clean it up and reassemble it, providing there’s no damage to anything. Please help!! Thank you!
For model number GTW685BSL1WS
Hello Mary, thank you for reaching out. Following are the general instructions to disassemble the washer agitator: First, remove the agitator cap using your hand. Then, locate the small hole present on the lower side of the auger, and align it with a small dot present underneath it, on the auger base. Insert a screwdriver in this small hole, and rotate it clockwise. The auger will come off, and the hub nut will become visible. Remove it using a plier, and use your hand to remove the agitator base. Follow the same procedure, and rotate the auger in the counter-clockwise direction to reassemble it. We hope this helps!
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Ann
October 29, 2023
Just changed balance rods. Washer keeps saying out of balance. Even on drain/spin without clothes. Even after replacing the rods
For model number GTW685BSL1WS
Hello Ann, thank you for contacting us. Based on the description that you have provided, we would recommend replacing the washer transmission, part number PS16729511, to fix the issue. It drives the agitator and spins the basket in the washer. We hope that helps!
Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Removed the control panel back plate cover. Removed the 3 screws that held the water control valve in place. I then unplugged each solenoid one at a time and plugged it into the new control valve. Once all wires were transferred, I pulled the old valve up and put the new valve on. Then reinstalled the screws that held it down and reinstalled the cover plate. Very simple job !
