This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
This inlet valve is designed for use in compatible top-load washing machines and plays a key role in regulating water flow during the wash cycle. Controlled by electrical signals, the valve opens and ...
Are you struggling with a malfunctioning washing machine? We have just the solution you need'the GE Drain Hose. This simple but essential part is tailor-made for washing machines, tasked with safely d...
Having trouble with your GE washer? Our Nut Hub could be just the solution you need. This little device has a big job ? it tightly secures your washer hub to the gear case shaft. Its accuracy helps yo...
Ask our experts a question about this model and we'll get back to you as soon as possible!
23 questions answered by our experts.
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Jim
December 11, 2023
Do you have to replace the water valve seals if you replace water valve assembly?
For model number GTW680BSJ5WS
Hello Jim, thank you for reaching out. We have researched and found that the water valve seals comes with the water inlet valve assembly. You may need to remove the old seals to install the new water inlet valve assembly. Glad to be of help!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Jeanne
February 18, 2025
Aprons & strings caught under agitator base. Small pieces of metal loose in tub. Doesn't drain properly- clothes super saturated still
For model number GTW680BSJ5WS
Hi Jeanne, thank you for contacting us. You may need to remove the agitator to clear the obstruction. Check the screw, part number PS11759130, attached with the agitator. You may need to replace it to fix the issue. We hope this sorts out your problem!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Sandy
May 25, 2024
What year was it manufactured?
For model number GTW680BSJ5WS
Hi Sandy, thank you for your inquiry. Your model was approximately manufactured in 2015. For us to locate the exact age, we will require the serial number of the unit. Once you have located the serial number, please feel free to resubmit the question and we will be happy to help you. We look forward to hearing from you!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Ray
December 9, 2019
How do i get to the recirculation tube
For model number GTW680BSJ5WS
Hello Ray,
Thank you for your question. You will need to remove the tub assembly to have easy access to the tube, first pull the washer away from the wall and locate the two screws at the back of the washer -- one on each side -- that secure the control console to the top of the machine. With a Phillips screwdriver, remove the screws. From the back of the washer, grasp the console on both sides and move it forward one-half inch. After that you will be able to see the re circulation pump and the tube with it. Hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Edward
February 1, 2020
Softern not emptying
For model number GTW680BSJ5WS
Hello and thank you for writing.
It certainly sounds like it could be a damaged dispenser PS12171718 you should check the part(s) for signs of damage and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
1 person found this helpful.
Was this helpful?
Thank you for voting!
< Prev
1
2
3
Next >
✖
Ask a Question
Ask our experts a question on this model and we'll respond as soon as we can.
Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Removed the control panel back plate cover. Removed the 3 screws that held the water control valve in place. I then unplugged each solenoid one at a time and plugged it into the new control valve. Once all wires were transferred, I pulled the old valve up and put the new valve on. Then reinstalled the screws that held it down and reinstalled the cover plate. Very simple job !
