This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
This inlet valve is designed for use in compatible top-load washing machines and plays a key role in regulating water flow during the wash cycle. Controlled by electrical signals, the valve opens and ...
Are you struggling with a malfunctioning washing machine? We have just the solution you need'the GE Drain Hose. This simple but essential part is tailor-made for washing machines, tasked with safely d...
Having trouble with your GE washer? Our Nut Hub could be just the solution you need. This little device has a big job ? it tightly secures your washer hub to the gear case shaft. Its accuracy helps yo...
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George
December 19, 2019
The washer says only cancel and no other buttons work, so makes the noise, but no spinning.
For model number GTW680BSJ0WS
Hi George,
Thank you for your question. If the washer is not spinning, there are some parts that you will need to check to see which one is causing the issue. Here are some links from our website that you may reference on what parts to check, https://www.partselect.com/Repair/Washer/Will-Not-Spin/ and https://www.partselect.com/AdvancedModelSymptoms.aspx?ModelNum=GTW680BSJ0WS&mfgModelNum=&fkMfgID=2&ModelMasterID=846671&PID=26. It could be the door lock as it does fix this issue the majority of the time, but try unplugging the washer to reset it to see if this helps. If not, check the parts listed in the links provided as well as the control panel and the electronic control board to see which part is causing the issue. We hope this helps. Thank you and have a great day!
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Ludwig
December 23, 2019
Water leaks in through the detergent dispensing tray, about a drop every 3-5 seconds. When i close the cold water supply valve, external to the unit, the leakage stops. The problem may be a passing water supply valve and i cannot find the part number or supplier for that. Please advise. Thank you.
For model number GTW680BSJ0WS
Hi Ludwig, thank you for your question. Here is the part number for your water inlet valve: PS12171559. Good luck with your repair.
Wash cycle starts then moments later it stops. Error code message appears
5E. This occurs on various cycles.
For model number GTW680BSJ0WS
Hi Joe, thank you for the question. The 5E error indicates that you have an issue with the draining system. The most common reason for this error is a kinked internal drain hose, part number PS11729495. We would recommend checking the internal drain hose for any blockage. If that is not the case, you may need to replace the drain pump, part number PS12723115, to fix the issue. We hope that helps!
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GEORGE
March 13, 2024
Washer is making a grinding noise along with a clicking sound when it starts a cycle
For model number GTW680BSJ0WS
Hi George, thank you for reaching out. Based on the description that you have provided, we would recommend replacing the transmission, part number PS16729511, to fix the issue. We hope this solves your problem!
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Marty
December 1, 2024
Goes through wash cycle and then shuts down before rinse and spins cycle
For model number GTW680BSJ0WS
Hi Marty,
Thank you for your question. If the washer stops mid-cycle the issue is likely the lid lock. To verify if the lid lock is causing the issue, you will need to inspect it. Before removing it, unplug the washer from the electrical outlet. Then begin by ensuring that no levers or actuators are damaged or sticking and that the lid lock is being activated mechanically when the lid is closed. If no issues are found, you will need to remove the lid lock and test it for continuity with a multimeter on the Rx1 setting. While pressing and holding the lid lock button, place the probes on the terminals. You should receive a reading of zero. If you receive a different reading, you will need a replacement lid lock. We hope this helps!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Removed the control panel back plate cover. Removed the 3 screws that held the water control valve in place. I then unplugged each solenoid one at a time and plugged it into the new control valve. Once all wires were transferred, I pulled the old valve up and put the new valve on. Then reinstalled the screws that held it down and reinstalled the cover plate. Very simple job !
