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Bill
November 20, 2022
I have set the washer to deep fill , it only puts in a little water not even enough to cover the Load in the washer ? What can be done to fix this Issue?
For model number GTW680BPL2DG
Hello Bill, thank you for the question. According to our research on the model, the Water Inlet Valve appears to be faulty and you may need to replace it with part number PS12171559. If you require assistance placing an order, please contact customer service. We hope that helps!
Bad smell, I want to swap out filter to see if that fixes it.
For model number GTW680BPL2DG
Hello George, thank you for your question! Based on our understanding, your model does not come with any filters. To fix this smell issue, we recommend taking a look at the drain hose, part number PS11729495. Make sure it is properly installed and cleaned. If the problem persists, you may need to replace the drain pump, part number, PS12723115. We hope this solves your problem!
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Debbie
December 23, 2024
What is the part number for the Drain Hose for this washer
For model number GTW680BPL2DG
Hi Debbie,
Thank you for your question. The part number for the external drain hose is PS16554758. The part number for the internal drain hose is PS11729495. We hope this helps!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Removed the control panel back plate cover. Removed the 3 screws that held the water control valve in place. I then unplugged each solenoid one at a time and plugged it into the new control valve. Once all wires were transferred, I pulled the old valve up and put the new valve on. Then reinstalled the screws that held it down and reinstalled the cover plate. Very simple job !