This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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8 questions answered by our experts.
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Almer
June 30, 2021
If washer bottom is emerged in flood water can it dry and be workable? It has filled with water but still not going thu wash cycle?
For model number GTW500ASN0WS
Hello Almer, Thank you for the question. If the Appliance was submerged in water it more then likely burnt out the Motor and other electrical components at the bottom. You may need to replace the Motor, Pump, Speed Sensor and Wiring Harness. We hope this helps!
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Christopher
July 20, 2021
What are the height and width dimensions for this washer?
For model number GTW500ASN0WS
Hello Christopher, Thank you for contacting PartSelect.com. Very sorry but we do not have the size of the appliance, just parts lists and diagrams. For more specialized assistance or to speak with someone about this, we would suggest calling the manufacturer of the appliance directly. We hope this helps!
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Steve
March 4, 2022
Clothes wet at end of cycle lights blinking that it’s sensing fill
For model number GTW500ASN0WS
Hello Steve, thank you for your inquiry. This usually indicates an issue with the load size, a crimped hose PS8757195 or clogged Drain Pump PS12723115. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Hello, the suspension rod that held the washer tub broke due to the excessive amount of weight from the weight of the clothes, plus the water added to it. I replaced the rod, and now the washer isn't wanting to start now. I tried troubleshooting the codes, and it seems everything is fine. It's just not wanting to start now. Any idea what this could be?
For model number GTW500ASN0WS
Hello Mitchell, Thank you for the question. We suggest checking to make sure the wiring for the Lid Switch is not lose or disconnected. Also make sure the Lid Switch or wiring was not damaged during the repair of the Rods. If the switch is faulty or not sending the signal the Lid is closed, the cycle will not start. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Kerrin
June 15, 2022
machine is 3 years old and plastic basin at bottom of drum is cracked about 5 inches. Not noticing any leaking (to my knowledge) no unusual sounds. Can I superglue it? Or does the whole drum need to be replaced?
For model number GTW500ASN0WS
Hi Kerrin,
Thank you for your question. Just to confirm with you, are you referring to the agitator inside the drum that washes the clothes, the washplate inside the washer under the agitator, or the outside bottom of the outer or inner tub? If you could resubmit your question with this information, we would be happy to help you. We are open 7 days a week. We look forward to hearing from you!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.
