This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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14 questions answered by our experts.
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Lea
March 13, 2020
Not sure ...it would not spin or drain . we are told cd that it may need a new switch board?
For model number GTW330ASK3WW
Hello Lea, thank you for your question. The first part we would recommend testing is the lid lock. If the lid doesn't lock the unit will not spin or drain. The lid lock is Part #: PS12343280. If that doesn't fix the issue, or is tested and is fine, the issue would most likely be the board which is PS12730586.
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Reynaldo
February 2, 2020
Spin does not stop then machine Star shaking
For model number GTW330ASK3WW
Hello, Thank you for your question. Typically you will need to check the suspension rods/springs. Those are what cause the unit to become off balanced and shake. We hope this helps.
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Cynthia
February 4, 2020
When my washer starts to wash, it sounds like metal to metal (loud), while washing and while rinsing. Spinning sounds normal. Could something be messed up in my agitator, or would it need greasing?
For model number GTW330ASK3WW
Hello Cynthia, Thank you for the question. We suggest checking the Hub Nut PartSelect Number PS8757009 for wear or damaged. We hope this helps.
Washer isn’t even 8 months old. Starts to fill with water then immediately shuts off. I checked all hoses/ connections/ did a restart. Still does same thing
For model number GTW330ASK3WW
Hello Heather and thank you for writing.
It certainly sounds like it could be a faulty door lock PS12343280 and/or door strike PS11729471, you should check for signs of damage, and replace if necessary. It is recommended to replace both parts at the same time. We hope this helps. Please contact us anytime.
Hello Sharon, Thank you for the question. I suggest testing the Door Lock PartSelect Number PS12343280. If the door is not locked the timer will not advance to the drain and spin cycle. We hope this helps!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
