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4 questions answered by our experts.
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Sherry
September 29, 2023
The broiler stays on constantly when i select bake or convection bake. Burns everything.
For model number GFE461LVS0
Hi Sherry, thank you for the question. It seems that you have a stuck relay on the control board, that is sending power to the broil element all the time. You may need to replace the control board, part number PS11752495. Good luck with your repair!
Hello Michael, thank you for asking. Based on our research, if the control board relay is damaged, the board may send continuous voltage, which means the oven may continue to heat even after it is turned off at the controls. You may need to replace the Electronic Control Board, part number PS11752495. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
Hello Buford, thank you for the question. Your model comes with 5 cooktop surface elements, and 2 oven heating elements. We hope this information helps!
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Gary
23 days ago
Can I get replacement ceramic glass top,include cost please
For model number GFE461LVS0
Hi Gary. Thank you for reaching out. This would depend on the color needed. We have linked each color option and the current prices are shown on the site. We hope this helps!
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
This is not the best design. You'll need to have an extra set of hands to hold the trim pieces in place. Remember the glass is positioned outside [on top of]the trim pieces. Be careful as the trim pieces are rather brittle and can be hard to locate in their proper position. Position glass in the holding tabs at the bottom, hold glass against the trim pieces and gently position door handle over glass and trim.The handle holds everything together. No instructions are shipped w/ parts.
