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Alfred
November 29, 2022
ALARM de2. where i can buy the part?
For model number GCWP1069CS1
Hello Alfred, thank you for contacting us. The dE2 error indicates that the door is not properly locking. We would recommend resetting the washer by unplugging it for 10 seconds. If this does not help, we would recommend replacing the door lock switch assembly, part number PS7792232, and the locker strike, part number PS7795715. These parts play an essential role in keeping the door locked. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer came apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
Pull washer away from wall. Unplug cord and remove drain hose from receptacle. Remove 4 screws holding panel to rear of washer. Squeeze and slide back hose clamps on each end of drain hose and loosen center clamp with screwdriver. Remove old hose. Reinstall new hose in reverse order using existing clamps. Re-install back panel.