This genuine PureSource Ultra water filter will fit most Frigidaire french door and side by side refrigerators. You will find this filter located in the back, top right of the appliance. It is white i...
This crisper cover front support is used to keep the crisper shelf in place and may need replacing if the door will not open or close. This white, OEM part measures roughly 1 inch in diameter and can ...
This authentic rear crisper support is a white, plastic part which is rated as "easy" to install by our customers. This OEM part replaces the rear crisper cover support in your fridge and mounts to th...
This 8-cube ice maker is used to create ice for your refrigerator. The ice maker receives water from the water inlet valve and will freeze until ice cubes are formed. Once the water has been frozen t...
This clear plastic crisper drawer is for side-by-side refrigerators. It is sold individually and sourced right from the original manufacturer. Please note that the new pan does not have the humidity c...
This part contains molded glide rails for the crisper pan. It does not come with the glass shelving. The glass is not included. Must be ordered separately.
$102.60
In Stock
Questions And Answers for FPHC2399KF1
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Dante
February 16, 2020
The refrigerator temperature does not go below 50 degrees. Freezer temp is at 0 degrees, which is fine. What could be the issue with refrigerator part?
For model number FPHC2399KF1
Hello Dante, Thank you for the question. we suggest checking the Damper Control. Make sure there is nothing preventing it from opening and closing and allowing cold air through tot he Fresh Food Section. You can also test the Temperature Sensor with a multi meter. It should read 5K ohms of resistance at room temp. We hope this helps.
What do i need to get crushed ice out of the dispenser
For model number FPHC2399KF1
Hi Nathaniel,
Thank you for your question. If it appears you are not getting crushed or cubed ice from the dispenser, check the following:
• It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. This is most common after crushed ice was used and you then select cubes. The remaining chips in the crusher blades or the bottom of the bucket get picked up as cubed ice is dispensing.
• When cubed ice is selected, dispensing cubes requires energizing a lever behind the ice bucket to open a flap and allow whole cubes to come out. If an ice cube gets behind the ice bucket, this can prevent the lever from working. Remove the ice bucket and check for ice that may have fallen behind the bucket.
• If no ice cubes are behind the bucket, try to dispense ice with the bucket removed. Shut the door, press the ice dispenser and listen for a loud snapping noise. If no snap is heard service will be needed. If you hear a snap, reinsert the bucket and try Cubed ice again. If still no cubes, then check for frozen ice in the bucket.
To remove and check the ice bucket:
1. Pull the ice bin out by lifting it up in front and sliding it forward.
2. Check for and remove clumped or shaved ice in the bin.
3. If ice remains, run the bin under warm water until the ice melts completely. Dry the bin thoroughly.
4. Reinstall the ice bin by pushing it all the way back against the freezer wall.
5. Allow time for Icemaker to cycle again – to make cubes.
6. Select CRUSHED ICE and then CUBED ICE.
7. Try the dispenser again
Here is a link from our website that you may reference if this is not this issue, https://www.partselect.com/Repair/Refrigerator/Not-Dispensing-Ice/. We hope this helps. Thank you and have a great day.
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In my specific appliance the water valve is located in the bottom right hand corner looking at it from the back. To get to it I remove the thin layer of cardboard the covers the back of the fridge. I then proceeded to disconnect the 1/4" copper tubing which is the water feed coming out of the wall. Then I removed the screws that hold the valve assembly in place. I took the water valve out and removed the electrical connections as well as the plastic tubing which feed the water dispenser and the ice maker. To install the new water valve it was just a matter of reversing steps.
Used pliers to remove the residual broken stud that was still attached to the wall of the refrigerator, and then just pushed the new part in place. The longest time was spent in removing the food and crisper drawers.
Even though my wife said that our icemaker broke, there was actually nothing wrong with it. It was the valve that let water flow in during the 'harvest' cycle. A real easy way to test the icemaker without voltage and current measurements, is to fill the tray by hand with a little cup of water; wait till the water freezes and see if the maker dumped the ice into the bin.