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Nayda
February 10, 2023
My washing machine does not turn on the control panel and does not work.
For model number FFTW4120SW1
Hello Nayda, thank you for your question. The Electronic Control Board is part PS12176491. We are pleased to have been able to help.
Washer always sounds like load is unbalanced and will not run through spin cycle. What part is broke?
For model number FFTW4120SW1
Hello Stanley, Thank you for contacting us. We recommend checking the following parts to fix your issue: the drive belt, the clutch assembly, the suspension rods, and the lock assembly. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Good Luck with your repair!
I accidentally broke the glass on my lid. Can I just order the glass or do I need to order the entire lid?
For model number FFTW4120SW1
Hi Sondria, thank you for the question. Based on our research, the glass is not available separately, you may need to replace the entire lid, part number PS12176470. We hope that helps!
Out of balance every time, Replaced the suspension rods
For model number FFTW4120SW1
Hello Ronald, thank you for your inquiry. Make sure you are not overloading the washer. Also check the leveling feet and make sure all 4 are in firm contact with the floor. If this is not the issue, we would recommend replacing the balance ring, part number PS12176474. Good luck with your repair!
Hello Frank, Thank you for the question. With the information provided, we suggest removing the Agitator to check for damage or wear. If the parts are intact, you may have a defective Clutch. We hope this helps!
Unscrewed the top of the washer after disconnecting the hoses. Tipped the matching on its back. Places a 2x4 underneath the tub to release the tension on the rods, then just popped the old one out and put the new one in. Tipped the machine back up and reconnected everything.
