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2 questions answered by our experts.
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Brian
January 18, 2023
All lights on panel work except start button so it will not start
For model number FFBD1821MS1B
Hi Brian, thank you for reaching out. The following parts need to be checked to fix the issue: the control board, part number PS12365249, the latch, part number PS1765428, and the switches, part numbers PS3498128, and PS3496148. We hope this solves your problem! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
My dishwasher is no longer draining. We unplugged it and checked that the water drain hose wasn't clogged, which it isn't. We're wondering if the pump might be broken. How can we be sure? What other possible causes could there be for this kind of problem? How can it be fixed?
Thanks
For model number FFBD1821MS1B
Hello Valence, thank you for your inquiry. Yes, the issue seems to be with the drain pump. Listen for a humming sound when the dishwasher is supposed to be draining. If you hear nothing, the pump might be faulty. You can also test the drain pump's electrical component for continuity using a multimeter to see if there's a broken electrical path. If the motor doesn't have continuity or won't run when powered, the pump is likely faulty. The part number is PS3498109. We hope this sorts out your problem!
Remove front Fascia on floor, use AC sniffer find hot wires into unit. Flip circuit breaker at panel. Verify no AC, shut water valve off on Dishwasher supply. Disconnect two valve wires to solenoid. Use wrench set to find proper size and use to remove supply line. Unscrew two Phillips sheet metal screws that hold valve support bracket and remove bracket with it now being held in by water inlet valve hose to interior wall of Dishwasher. Use Tin Snips to cut off metal band securing hose to old water inlet valve. Place new valve onto inlet hose, secure with new hose clamp (you must supply) tighten hex nut on clamp till water tight. Fasten wires onto the solenoid and mount assembly support bracket to dishwasher. Now connect water supply line after wrapping threads with pipe dope tape fasten and secure nut with adjustable wrench till water tight open supply valve and look for leaks with a flash light. If no leaks, reset breaker and test run and drain. No leaks replace fascia and have a Beer great Job saved $850 min. on a new dishwasher!