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Jerome
December 12, 2019
Start button lights inside and fan, however the turntable doesn’t turn and no heating occurs
For model number DCM24S
Hello Jerome, thank you for writing. You will want to replace both the Magnetron, part number PS4265670, and the Turntable Motor, part number PS4265671. Good luck with your repair!
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Ray
January 31, 2020
Looking for light bulb that goes behind the clock?
For model number DCM24S
Hello Ray, thank you for your question. There is no Bulb for the behind the clock. It comes as a board which is part of the Control Unit (Part# PS4265687). I hope this helps.
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Brooke
March 10, 2020
Our built in 24 3/4 w x 14 1/2 h Dacor stopped heating this morning. It hums louder, and the turntable turns. Is this something fixable or is it “cooked”?
For model number DCM24S
Hi Brooke,
Thank you for your question. If the microwave is not heating and you are hearing a humming noise the issue is likely the magnetron. The magnetron generates heat for the microwave and if it is malfunctioning it can cause the humming noise that you are hearing. Another part you will need to check is the high voltage diode. These parts are high voltage parts and before you remove them from the microwave, you will need to remove the dangerous charge from the capacitor. To discharge the capacitor, use an insulated pair of needle nose pliers to touch both terminals simultaneously. Be careful not to touch the metal portion of the tool. Once you have done this and removed the parts from the microwave, you will need to test the parts with a multi-meter. For the magnetron, place the multi-meter on the Rx1 setting and touch the probes to the terminals. This should produce a reading of two to three ohms of resistance. Next, move one probe to touch the metal housing of the magnetron. This test should not indicate that continuity is present. If the results of your test do not match the results above, you will need a replacement magnetron. To test the diode, you will also need to set your multi-meter to the Rx1 setting and touch the probes to the terminals. Next, reverse the probes to check for continuity in the other direction. You should receive a reading that shows continuity in one direction, but not the other direction. If your diode does not show continuity, or shows continuity in both directions, you will need a replacement high voltage diode. If you are not familiar with how to use a multi-meter, here is a link to a video that will show you how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. We hope this helps. Thank you and have a great day.
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Nancy
September 26, 2023
Looking for a new turntable tray. Sparks are flying off the old chipped one.
For model number DCM24S
Hello Nancy, thank you for your inquiry. The turntable tray you are looking for is part number PS16629593. Glad to be of help!
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Anyone can perform this repair. Only a Phillips screwdriver is needed. Simply remove 3 screws, slip new guide in place and install the 3 screws. This is a 3 minute repair!
