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Nancy
December 22, 2019
How do I get to the control panel?
For model number CGS980SEM5SS
Hi Nancy,
Thank you for your question. Here is some information on how to remove/install the control panel.
Before you begin any repair please unplug the appliance from the electrical outlet. Use a screw driver to unthread the screws securing the upper rear access panel and then pull the panel down to detach. Detach the indicator lights from the light lenses. Next remove all of the control knobs. Use a screw driver to unthread the mounting screws securing the surface burner switches from the panel. Then unthread the screws securing the electronic control board and remove the board. Use a short screw driver to remove the screws securing the control panel and then lift the panel up to remove. Then prepare the new control for installation by first removing the protective covering. Then transfer the control panel support bars to the new control panel. Align the new control panel on the side brackets and secure the control panel with the screws. Position the control panel onto the control panel and secure it with the screws. Reposition the burner switches on the control panel and secure them with the screws. Realign the control knobs and push them into place. Reinstall the upper access panel by inserting the upper tabs under the control panel and then align the bottom tab with the lower access panel and secure it with the screws. Plug the stove back in and it should now work for you. I hope this helps. Thank you and have a great day!
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Art
March 15, 2023
Hi. MY digital screen is not working at all. It just happened all at once. nothing showing up not even the clock. top burners and lower oven are ok.
For model number CGS980SEM5SS
Hi Art, thank you for reaching out. Based on our research, the issue is probably with the oven control board, part number PS3506750, and you may need to replace it. Before replacing the board, we suggest checking the wires to ensure there is no loose connection between the wires or terminals. We hope this sorts out your problem!
turn on oven, seconds pass, then flash and boom, oven ignites.
Do I need a new igniter or can I clean it. Range is 10 years old.
thanks in advance
For model number CGS980SEM5SS
Hi Paul, thank you for reaching out. We would suggest cleaning the igniter by scrubbing it with a toothbrush. If the issue persists, you may need to replace the oven igniter, part number PS231280. It ignites the gas to light the oven burner. We hope this solves your problem!
First, I removed the two screws that held the heat shield in place. Second, I removed the one screw that held a small wire covering. That covering kept the wires inside the back wall of the range. Third, I removed the two screws that held the Igniter Kit, and unplugged it from the back of the range. I then carefully put the new igniter in, and reassembled everything in reverse order. It only took about 30 minutes to do the repair, and 30 minutes of cleaning and wiping of the broiler area. (It is amazing what you see when you take things apart). I should have been wiping things up over the past few months. Overall, a very easy repair. I ordered the part at 12:30 in the afternoon, and FedEx delivered it the next morning at 11:30, all for the regular shipping price of $6.95. VERY HAPPY.....
first I thought it was a faulty gas valve, so I pulled it out, started researching for a replacement part, found your site and started research. I discovered thhat the igniter was the culprit, that info. saved me about a week of time and a 100 bucks, so I installed the gas safety valve back in the oven, patience is the word for the day, you cross thread this and you are done! any way ordered ignighter and it shipped to my house in about 4 days, New York to Calif. had it installed in about 15 minutes fired off the oven and ...IT worked hurray...10-9-2010,
1. Pulled the 110V power plug. It was not necessary to turn off the gas; just be careful not to stretch or pinch the flexhose behind the stove. 2. Removed the oven door by opening a couple of inches then lifting upward. 3. Removed the warming drawer by pulling out to the stop, then pushing the small levers on the side of the track to release. 4. Removed two flathead screws at the back of the oven to free up the oven bottom panel. 5. Removed the bottom panel by lifting up the pack until the front edge clears the overhang. 6. Removed the two screws on the side that hold the igniter to the burner tube. Be sure not to let the screws drop into the gaps in the oven floor. Note the position of the bent tab with the holes to ease aligning the new part. 7. Reached through the warming drawer to release the plug by squeezing the tabs on the end. 8. Pulled the plug up through the gap in the oven floor (where the wires went through) and connected it to the other connector. 9. Ran the new wire down through the oven floor. 10. Aligned the new igniter and tightened them. Had trouble getting the screws started so I used a toothpick to align one hole while starting the other screw. 11. Replaced the oven bottom panel. It needed a little jockeying to get the screws and holes aligned. 12. Replaced the door. 13. Replaced the oven drawer.
This turned out to be a good time to clean all those dusty places that don't get cleaned that often.