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Bill
March 14, 2022
On BROIL setting the top element glows orange. On Bake setting, only the bottom element glows orange. Cookies are cooked on bottom but not on top. Thank you
For model number CGLEF379GBA
Hello Bill, Thank you for your inquiry. The broil element usually only comes on to heat the oven up to temperature for the bake setting, and only provides about 10% of the heat while the bake element provides 90% of the heat from the bottom. The fact that it is coming on during the broil cycle indicates that the element is working, but you may have an issue with the terminal block, the wiring, the convection fan motor, the temperature sensor or the control board. Check the board and the harness for any loose connections or visible damage. You can check the other parts with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
PF alarm appeared on display. Noticed clicking when cord was moved. Had arced for some time and melted original block. New part slightly different. Only has 3 lugs, old one had six. Stack using washers provided. Take note of colors before disassembly. Use caution while working through access opening. The edges are sharp. Only tools needed are phillips screwdriver, deep socket for lug nuts. Nut driver optional. Hope this is helpful.
I called a repair place. They charged $54 to diagnose, (said it needed a new latch motor) then wanted $220 to complete the repair. I checked online prices and did it myself for about 15 minutes work and the latch motor itself ($44?).
Was necessary to uplug the range, pull it away from the wall and remove the back panel sheet metal, then 3 screws that mount the motor. Replace motor, reattach sheet metal. Plug in. Done. Ready to bake cookies.
First we removed two screws under the rim of the range top to open the lid. Lifted the lid and removed the screws from the bracket that holds the elements, Be careful with the clips that hold the element in, if you break them or bend them there aren't any more! Also note which holes they were in, they are marked according to the different sizes of elements. Disconnected the wires, needed needlenose pliers to grip them...connected new element, popped it back in place, replaced bracket, closed top ...Easy peasy!!!
