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Tim
November 12, 2019
My kettle has stopped working. The switch and temp control on the base flashes and beeps 5 times but does not heat the water in the kettle. How can this be fixed please?
For model number 5KEK1522EER0
Hello Tim and thanks for writing.
It sounds like your heating element is not communicating with the sensor. Thus the base # PS8688757 is damaged and needs to be replaced. Good Luck with your repair. We hope this helps. Please contact us at any time
