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The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
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$151.87
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Questions And Answers for 11028002010
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Laurie
September 20, 2023
What is the part called that holds the tube secure while it spins. Mine had either come loose or broken.
For model number 11028002010
Hello Laurie, thank you for contacting us. Based on our understanding of the issue, we would suggest checking the suspension rod kit, part number PS11703291, to fix the problem. It supports the wash tub and keeps it stable during unbalanced loads. They also absorb the vibration of the wash basket while the machine is in the spin cycle. We hope this solves your problem!
Hello Craig, thank you for writing in. The Washer Washplate is PS11728086. Using a small flathead screwdriver, remove the domed cap on top of the wash plate. This will reveal a 7/16" head bolt. Using a socket, remove the bolt, while gently holding the washtub in place. The wash plate should then come off. We hope this helps.
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.