The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start | Lid or door won’t close | Locking Issues | Will not drain
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Sylvain L - October 20, 2020
Verified Purchase
Lid Latch Assembly W10404050
Due to the covid-19, it took few extra days to received it. The parts was not the the original OEM part that i requested. I received the cross reference W10238282 which look similar. I was easy to replaced it and it worked perfectly. I did a diagnostic test. No fault code.
★★★★★
★★★★★
Hans T - August 26, 2018
Verified Purchase
Simple to repair
I used a YouTube video to guide me step by step through the installation process. Piece of cake!
★★★★★
★★★★★
Gilles L - July 22, 2021
Verified Purchase
Exactement la pièce requise.
Reçu rapidement, installé et la laveuse fonctionne très bien.
★★★★★
★★★★★
Simon F - January 5, 2023
Verified Purchase
Easy repair, quick shipping
Easy fix to a washer. Great quality and super quick shipping. Will order from here again.
★★★★★
★★★★★
Ross G - September 22, 2022
Verified Purchase
Easy repair
The part arrived quickly, unfortunately that was not the problem and we had to get another machine.
★★★★★
★★★★★
Christian C - June 21, 2019
Verified Purchase
Simple install thank you
Fast delivery amazing service, thank you brand new part no damages.. 1 Unratchet 5 bolts rear top metal plate to reach plug. 2 Ooh 1/4in ratchet for all.
3 Unratchet 4 bolts for clips holding top of washer in place. 4 pull top of washer toward you, then lift from front 5 unratchet latch 6 replace with new latch assembly and do 4 to 1 backwards. I believe everyone can do this.
★★★★★
★★★★★
Chris W - May 31, 2019
Verified Purchase
Good Service
My order was prepared and shipped quickly.It was easy to install but appeared to be defective, however, PartSelect sent a replacement immediately. I would recommend this company and will buy from them again should the need arise
★★★★★
★★★★★
Hailey Y - November 9, 2023
Verified Purchase
DYI no repair tech needed.
Watched the online video that is linked and had this repair done in no time flat. Highly recommend.
★★★★★
★★★★★
Sydney M - December 16, 2020
Verified Purchase
Repair was easy
The part was I good condition it came quickly and the appliance works great
★★★★★
★★★★★
Dan M - August 12, 2018
Verified Purchase
Part exactly as described
Arrived fast, installed easily with a view of video on utube.
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 16 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Defective lid latch - Cabrio Washer
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
Other Parts Used:
William from Wakefield, RI
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
97 of 123 peoplefound this instruction helpful.
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Lid would not register closed washer would not spin
Remove top of washer 5min R&R cable 20 min total time 25 min.
Other Parts Used:
william from HOLLEY, NY
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
30 of 38 peoplefound this instruction helpful.
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Lid safety switch defective . Lid would not lock allowing washer operation.
Remove small screws on back of top on both sides, slide top forward. No need to remove water hoses. Lift top up to expose switch safety mechanism (black plastic) on front underside of top. Undo screws holding switch mechanism. remove plate cover from back of top and unplug wiring harness. Thread new wireing harness and plug through hole in top and plug in to plug receptor.
Other Parts Used:
Garry from CANON CITY, CO
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
19 of 21 peoplefound this instruction helpful.
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Washer lid would not release
Unplug washer. Remove 4 screws from the small plates that hold top to body of washer. Remove cover plate from back of top. Lift top from base and support it on its back. Remove lid lock mechanism. Unplug connector from its socket at the back of the lid. In reverse order install the new lid latch,
Other Parts Used:
Michael from BURLINGTON, NJ
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
18 of 26 peoplefound this instruction helpful.
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My washer lid lock light kept blinking and the washer would not start
I followed the online video, removed the old part and replaced it with the new part. My washer is working perfectly. It took about an hour to reset.
Other Parts Used:
Janice from GREENVILLE, NC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
15 of 16 peoplefound this instruction helpful.
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Washer wouldn't start - Flashing Lid Light
I checked out the reviews and the recommendation of these "professionals", replaced the part easy enough when it came in. However, it didn't solve the problem. Got an actual professional to come in and see what the problem was, and they determined that gear oil was being leaked and it wasn't worth replacing.
Tried to get a refund and return the part. Was told absolutely not. The money back guarantee is a lie.
Other Parts Used:
Marc from HOPE MILLS, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
13 of 20 peoplefound this instruction helpful.
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Lid lock/latch stuck closed
Watched a video
Other Parts Used:
David from BELMONT, MI
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
6 of 7 peoplefound this instruction helpful.
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washer wasn't spinning on final spin
First I found and reviewed videos on line to do the repair for my machine and when I actually did it the videos made it simple to do. Always look for videos of the installation for your machine or appliance and the job will go easy
Other Parts Used:
Terry from HANCOCK, MD
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
6 of 7 peoplefound this instruction helpful.
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Washer gets stuck on Rinse and not complete the cycle.
Found common diagnosis and instructions on internet. It is not difficult to replace. Unfortunately, this new latch assembly did not fix the problem.
Other Parts Used:
Charles from SEALY, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
4 of 4 peoplefound this instruction helpful.
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Wouldn't agitate
Removed lid panel changed lid lock switch. Took cap off removed 7/16 bolt changed out thrust spacer and agitater repair kit. Took about an hour.
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102 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Amara
November 5, 2017
How do you replace the lid latch part?
For model number WTW5000DW0
Hi Amara, Thank you for the question. Here is a link to our video on how to replace the lid lock. It should be of some help.Good luck with the repair!
https://www.youtube.com/watch?v=u1DCXvPkWzM
56 people found this helpful.
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Cathy
October 1, 2017
My lid lock is not working causing the washer not to work. What could be causing this problem?
For model number MVWC425BW1
Hi Cathy, Thank you for the question. Sounds like the lid latch is defective and need to be replaced. Hope this helps!
46 people found this helpful.
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Ronald
August 25, 2017
How do I bypass damaged lid lock switch for a temporary test?
For model number 100.20022012
Hi Ronald,
Thank you for your question. First and foremost disconnect your water and the power from your appliance before starting. Locate where your switch actually fits on to your appliance and place a magnet between them. Now there will be a magnetic connection between the lid switch and solenoid. After you do that, put the lid of the washer back on and turn on the appliance. If the appliance turns off, disconnect power once more and reposition the magnet. Caution. If you are at all uncomfortable with doing something like this, I would strongly suggest contacting a repair technician to come and help you. I hope this helps. Good luck with your repair.
20 people found this helpful.
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RHONDA MURPHY
March 27, 2018
I installed a new lid lock and the washer won't start,won't let water in and the lid lock button stays red all the time.What can i do?
For model number WTW5640XW0
Hi Rhonda,
Thank you for your question. You may have a faulty lid switch. I would check it with a multimeter to see if it is working correctly. Also, try unplugging the washer for 10 minutes and this may reset the washer and clear the flashing light. If this does not work, press and hold the cycle signla button for 20 seconds and this should reset the washer and clear the flashing light. I hope this helps. Thank you and have a great day!
17 people found this helpful.
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Kristy
January 19, 2018
When I push the start button on my washer the sensing light comes on, then the lid lock lights up. The lid lock light is blinking and making a clicking noise and not latching. The washer will not start. Can you help?
Hello Kristy,
Thanks for your question. This may be due to a defective lid lock/latch assembly. You could try testing the part with a multimeter to see if it has electrical continuity, and if it does not show continuity, replace it.
I hope this helps.
11 people found this helpful.
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Sandy
November 15, 2017
My Kenmore top loading washing machine doesn't always latch so that i have difficulty getting it to start and show the red lid locked indicator. There are two plastic prongs on the lid that go into a receptacle on the washing machine body.....don't know whether they are just worn or what....please advise.....thanks, Sandy
For model number 11020022011
Hi Sandy, Thank you for the question.If the lid strike is still there and there is no damage, I suggest replacing the Lid Latch Assembly PartSelect Number PS3497627. Hope this helps!
9 people found this helpful.
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Patricia Harris
December 4, 2017
How do i get to the lid switch?
For model number MVWX700XL2
Hello Patricia, Thank you for your inquiry. I have included a link to a video on repairing the lid switch
https://www.youtube.com/watch?v=u1DCXvPkWzM Hope this helps!
7 people found this helpful.
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Melanie
January 20, 2018
My washer will fill, agitate and drain but will not spin. The lid lock light flashes when it tries to advance to spin. Initially it would spin occasionally while in a wash cycle but now not at all. During test mode it would spin without a problem, however it has stopped during test mode as well. The lid will lock during the lid lock test. I replaced the shift actuator but it did not resolve the problem. I am getting error codes f7e1 and f7e7. Can you help?
For model number WTW4800BQ1
Hello Melanie,
Thanks for your question. The lid latch assembly is the most common reason why this issue would occur, and explains that error code. You may want to test the part with a multimeter and replace it if it shows no continuity.
I hope this helps.
4 people found this helpful.
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Fay
January 23, 2018
Will this part fix the following problem: I push the start button, it sounds like the lid latches, the fill light comes on and then there is a pause. The latch then unlatches but fill light stays on?
For model number WTW4800XQ1
Hello Fay,
Thanks for your question. We would advise testing the machine in diagnostic mode to see if any error codes may help, but there are a few common parts we can recommend in this situation. The lid latch assembly should be tested with a multimeter to see if it has continuity. Replace it if it does not show continuity. You may also want to examine the shift actuator and agitator cogs to see if anything is damaged to prevent the machine from spinning. Look at the drive belt for any signs of damage as well.
I hope this helps.
My washer does not advance its cycles i have to manually move the knob to the next cycle. Example washer fills then seems like it is going through the cycles but does not go through so i move knob to rinse and spin the move knob to final spin. Now it is not agitating at all so it fills drains and spins but t=does not agitate. How de we diagnose what it is that is wrong?
For model number RTW4640YQ1
Hello Debbie, thank you for your question. I would recommend checking the lid switch first. Remove power from the appliance and check the switch for continuity with a multi-meter. If the lid switch has continuity then you will need to look at the rest of the motor circuit including the electronic control board part number W10484681. I hope this helps!
2 people found this helpful.
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