Real ratings from other people who bought this part.
Average Rating:
★★★★★
★★★★★
5 Reviews
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★★★★★
★★★★★
Eric M - June 18, 2019
Verified Purchase
A must for no fuss ????
Worth the 5$ for a tip top repair of the agitator
★★★★★
★★★★★
Neil K - August 4, 2021
Verified Purchase
Replacement agitator bolt and washer
The part was shipped very quickly and was exactly what I needed. Our washer was only down for one day. Thank you for providing such excellent service.
★★★★★
★★★★★
Jean-Claude T - August 25, 2019
Verified Purchase
Worked as expected
Works perfectly, arrived on time
★★★★★
★★★★★
Joe U - April 12, 2019
Verified Purchase
Agitator top not working properly but fix was easy
The washer was a dud. The top part of the agitator wasn't working at all, just spinning freely. Concluded that the problem was broken cogs at a minimum. Watched some on-line videos and saw what was involved in taking it all apart and putting everything together with new parts. I decided instead to replace the whole agitator, plus new bolt and cap instead of the various internal broken components. Glad I did. The repair was done in minutes - take out the agitator top/dispenser, agitator cap and attached o-ring, unscrew the bolt, yank out the whole agitator, put new one in, screw in bolt, and cover with the cap and replace old dispenser on top. Happy too that I got the new bolt with the washer because the old washer was ripped and out of round. The parts came very quickly - couple of days. A number of links to instruction videos and some instructions from several sources were sent with the shipping Email. This was an unexpected nice and helpful service bonus. Wasn't used to anyone providing extra help. I didn't look at the videos because I had done that before I ordered the parts. Was worried before I started about this project but pleasantly surprised at how easy and quick it was. Washer works like a charm now.
★★★★★
★★★★★
John G - June 11, 2019
Verified Purchase
Easy repair and it was very helpful with your video. Thanks
The complete package with the agitator rebuild parts was in great condition when it arrived and as expected.
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Repair Tips
See how others fixed this model. Time, tools, difficulty, and steps that lead to victory!
Really Easy
15 - 30 mins
Average repair rating from 57 real customers like you
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Sorry, we couldn't find any existing installation instruction that matched.
Washer made a loud banging noise at end of spin cycle, leaked water and agitator seemed loose
488 of 573 peoplefound this instruction helpful.
Dexter from Milwaukie, OR
Easy
1- 2 hours
Nutdriver, Pliers, Screw drivers, Socket set
After entering the model number of your appliance you will be taken to a page where all of the parts are displayed by sections. On that page about in the middle there is a heading called "Find Part By Symptom." I figured out from there which symptom the washer had and read what other people were saying and how they made the repairs. Ba
... Read moresically I had three problem areas, Noise, Leaking and a problem with the agitator. I focused on the loud noise first and decided I needed to replace the clutch/brake assemblies. I found the clutch parts page and on that page there was a video on how to make this repair. This video is all you need to gain access to all moving parts located under the cabinet. Which ever part you are replacing, I recommend watching this video! After removing the console, back panel and cabinet then laying the machine on its back just as seen on the video, I had access to the water pump, motor, transmission and related clutch/brake parts. As it turned out I did not need the clutch/brake assembly but as a precaution and because the parts were cheap, I replaced the motor coupling, water pump and tub wear pads. I decided to replace the agitator assembly because of several worn parts associated with the dog ears/drive shaft ETC. I put the machine back upright and took off the top cap on the agitator, then there is an inner cap with seal that gives access to the 7/16" bolt you must remove to remove the agitator. However once the agitator was removed I noticed metal shavings and play in the shaft. I used a spanner wrench to remove the spanner nut. I removed the Plastic Tub Ring (has several clips around the outer tub), then removed the inner washer tub to replace the Drive Block. Replacing the Drive Block stopped the loud noise at the end of the spin cycle. Now just reverse the order to put the machine back together and your done. For my situation it was best to take the machine apart and decide which parts I needed before ordering to minimize errors. These machines are made very cheaply and are designed to brake at some point in time and it is very easy to determine which parts are worn because most are made of plastic. In this process I also noticed where my leaks (did I say Leaks) were coming from. There were two hose clamps installed improperly from the factory, so check all clamps, hoses ETC. and you should be good to go.
Using kit 285587 was straight forward. Removed fabric softener dispenser & sealing cap. It took more time to find the socket set (needed a 7/16 socket) with a long driver (10 inch) than to unscrew & remove the auger & agitator. Cleaned up the bowl whilst it was apart (good buildup of junk under the agitator). Replaced agitator, new t
... Read morehrust washer to find that grease should be applied but isn't included in kit (get part not 350849). Grrr.... Applied new auger, cam, dogs and holder. (No instructions in kit for assembling cam, dogs & holder, but you can work it out ok). Applied new bolt & washer, new seal on cap. Installed fabric softener. Could have been a 15 minute job but peace and quiet in the garage makes it worthy of taking longer ;-)
cam dogs worn out and the agitator wouldn't rotate.
31 of 707 peoplefound this instruction helpful.
Raymond from Speedwell, TN
Really Easy
15 - 30 mins
Removed softner dispenser on top of agitator. Removed next was cap and seal cover at base of the agitator by just pulling it up. Used 1/4" drive w/ 7/16" socket w/long extension to remove the agitator mounting bolt. While holding the bottom of the auger, pull the agitator up, removing the top agitator assembly. Replace the necessary
... Read moreworn parts. Read the directions which came with your ordered parts. Also, the agitator grease which you are to use to lube the top of the Thrust washer is not included in the repair kit. You can use non water soluable grease to lube the thrust washer or order part number 350849. Total time, 15 minutes. Happy washing...
Repair was very easy for me and I have three fingers missing on one of my hands. Video on repair was also very detailed. I ordered three extra parts that were already included in the agitator kit. Would have been nice if all parts were listed that came in the kit and add a small tube of the grease. Delivery time was great! I would order f
... Read morerom this company again, I was very pleased. I have already referred a friend to the site for her repairs.
Read the directions in the repair kit first- a 7/16" socket and 10" extension is needed. Assembled new dogs on agitator "cup" and retainer, added marine(waterproof) grease to assembly washer, replaced bolt anyway and installed new o ring. Took less than 15 minutes-READ ALL DIRECTIONS FIRST!
The teeth on the one-way clutch of the upper part of the agitator were stripped.
20 of 355 peoplefound this instruction helpful.
Ernie from Beaumont, TX
Easy
15 - 30 mins
Screw drivers, Wrench set
The directions that came with the parts were very helpful.
1. Removed the softener dispenser. 2. Removed the bolt at the bottom of the exposed agitator. 3. Pulled up the agitator assembly. 4. Installed new parts. 5. Reversed process.
I'm really impressed with this website. I was able to quickly diagnose the problem with my machine. I watched the video and thought that this was something that I might be able to do myself. I'm a woman and I like to understand how things work and do my own repairs when I can. My machine is over 16 years old, so I had to scrape some waxy-
... Read morelike buildup from the inner cap before I could remove it. Other than that, I followed the instructional video, which was excellent. I found that I did not need the inner cap seal that I had ordered because a new one was included in the agitator repair kit.
I pulled the cap and took a socket wrench turned the stud agit off and removed the upper agitator. Than I assembled the new agitator with the new clogs put the agaiator back on and tightened the stud agit. Replaced new cap and done! Easy job!! Everything is working like new again. This whirlpool washer is 14 years old and still going stro
... Read moreng!
Washer would not Agitate or spin out. Also noticed an oil leak.
14 of 16 peoplefound this instruction helpful.
Jonathan from BRANDON, VT
Really Easy
More than 2 hours
Nutdriver, Pliers, Screw drivers, Socket set
I followed instructions provided from Parts Select for removing and replacing the coupler assembly, and also instructions for changing the clutch assembly. I also took it's transmission apart (socket set and flat screwdriver required), drained the old oil, cleaned it, added new 90W gear oil. The instructions covered the swapping of parts
... Read morevery well. Cleaning up the oil spill took as long as changing the parts.
Basic replacement so easy my nine yr old daughter did the needed repair we watched the video on your web site Way to go Alexis . Ten minutes later all done ! Probably saved a few hundred dollars or more, no service calls or no need to replaced our beloved washer (Cira 1994) they really don't make them like this anymore, will use your co
... Read morempany again if needed Thanks !!!
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Brian - For model number cabrio
October 26, 2017
What is the size and measurement of the 7/16 bolt that connects the agitator
Hi Brian,
Thank you for your question. If this is the bolt that you are referring to, the size of the bolt is in the title for the part: 5/16-24 x 1. I hope that helps. Good luck with your repair.
17 peoplefound this instruction helpful.
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David - For model number 1DNET3205TQ0
January 8, 2018
Doi need to buy an additional washer (#20) or does the gasket on the screw (#4) serve as the washer? The screw is $4 and the washer by itself is $5. Weird.
Hi David,
Thank you for your question. If you purchase number 4 in the diagram, you will get both the screw and the washer. You do not have to purchase the washer separately. I hope this helps. Thank you and have a great day!
9 peoplefound this instruction helpful.
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Rick - For model number PartSelect Number PS11741866
January 25, 2018
I would like your suggestion.The head of the hex head bolt is stripped. How can i remove the old one this is the part number partselect number ps11741866
Manufacturer part number wp358237 thanks rick gates
Hello Rick, Thank you for your inquiry. I would try a pair of pliers first. The other suggestion would be to use a rotary tool to cut a slit in the head of the screw and see if you can remove it with a flat head screwdriver. Hope this helps!
6 peoplefound this instruction helpful.
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Elaine - For model number 23012100 (100 is small case numbers)
November 7, 2019
I have an old Kenmore elite 3 speed automatic washer, with agitator, sn#cm1716414, type 111 large tub washer. Not sure how old it is. It stopped spinning the water from the drum, and when i turn the dial to another spin cycle it makes a humming or "stuck" noise (not loud at all). Are parts still available for this machine.?
Good Day Elaine. Thank you for your question in regards to your unit. The following link will bring you to a list of parts that you may need to replace on your unit to solve your issue. The parts would be compatible with your unit: https://www.partselect.com/AdvancedModelSymptoms.aspx?ModelNum=11023012100&mfgModelNum=&fkMfgID=3&ModelMasterID=13658&PID=26. Hope this helps. Best Regards.
3 peoplefound this instruction helpful.
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Matias - For model number Admiral Capacity Plus Model # LNC6760B71
April 30, 2018
All seems to work well but laundry comes out not clean - as if there is an issue with some residue on parts or something clogged and not allowing the machine to fulfill its mission... maybe someone has some ideas where to start? thanks!!!
Hi Matias,
Thank you for your question. If you are finding residue on your clothes, there are a number factors that may be to blame. This could be the result of pocket lint, undissolved laundry detergent, too much detergent being used, a dirty washer, overloading the wash cycle, unsorted clothes, hard water and a clogged or faulty water pump. I hope this helps. Thank you and have a great day!
2 peoplefound this instruction helpful.
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James - For model number gjxrp080b0ww
February 12, 2020
Stop spinning?
Hi James, thank you for your question. There are a number of parts that could cause this issue, however you may want to first check your belt and the agitator coupling for the normal wear and tear that happens. This is that part number for the belt: PS270803 and part number for the coupling: PS1517844. Good luck with your repair.
2 peoplefound this instruction helpful.
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George
March 2, 2020
The rope washer use a 11mm socket. Is this bolt going work?
Hello George, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you.
2 peoplefound this instruction helpful.
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Wendy
May 24, 2019
Ok i dont have the part number. My machine will not do the spin cycle. Would this be the part i need. I have a Kenmore washing machine
Hello Wendy, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
1 personfound this instruction helpful.
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Richard - For model number 110-26852501
January 16, 2019
Trying to remove agitator bolt to replace clutch , bolt is rusty and a 7/16 socket doesn't seem to fit, your parts list says its a 5/16 screw, is the head a 7/16 or 5/16? This agitator is starting to agitate me. Thanks
Richard
Hi Richard,
Thank you for your question. There is a video listed with the part on our website that you may reference on how to remove the bolt. I hope this helps. Thank you and have a great day!
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Rick - For model number rtw4640yq1
May 23, 2019
Agitator bolt will not loosen. Counter clockwise loosen, correct? Any tricks to backing out a bolt that might be "frozen". Thanks
Hello Rick, thank you for contacting us. Yes, turn counter clockwise. If it is stripped, try using a pair of pliers instead. We hope this helps.
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