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Randy
July 15, 2019
Ice maker line keeps freezing up. Have replaced water valve and ice maker line heat tape along with a new ice maker. Is there something else I am missing
For model number WRF757SDEM01
Hi Randy,
Thank you for your question. This issue can be caused by a frozen ice maker fill tube, faulty water inlet valve, too low freezer temperature setting, or a water filter that needs replacing. I hope this helps. Thank you and have a great day!
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Scott
April 5, 2023
My fridge will shut it's self off intermittently- I've unplugged and plugged in to reboot the fridge and sometime it works other times I have to do it multiple times. Thanks
For model number wrx988sibm03
Hello Scott, thank you for contacting us. Based on our research, we would recommend checking the power control board, part number PS11737859, to fix the issue. We hope this helps!
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Jose
October 30, 2023
After using the measured fill, if the dispenser pad is hit by accident, the dispenser will switch will open, releasing what setting it is on, ice or water. The only way to sit it off is to open the refrigerator door. The back button does nothing.
For model number WRX986SIHV00
Hi Jose, thank you for contacting us. Based on the description that you have provided, we would suggest checking the electronic control board, part number PS12728682, as it is most likely faulty and may need to be replaced. Let us know if you have further questions!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11737859
Manufacturer Part Number: W10830278
