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Nancy
November 11, 2022
Washer won’t lock lid and start cycle. If I slam the lid or fiddle with the white plastic thing that comes out of the cabinet I can get it to work. Is this the entire part I need, including the wiring, to fix this problem?
For model number WTW7500GW2
Hello Nancy, thank you for your question. Yes, this is the only part that you will need to replace the lid lock on your washer. We have also attached a relevant video to assist you with this replacement. If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
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Mike
March 2, 2023
What is the difference between the lid Lock Latch and the Lid Lock Assembly?
For model number WTW8500DC5
Hi Mike, thank you for reaching out. We have researched and found that both the lid lock assembly and lid lock latch have the same function. They prevent the washer lid from opening during the wash cycle and spin cycle. The only difference is symptoms that the lid lock assembly controls the door function and the washer would not start if it was found to be defective. But the lid lock latch only controls the door opening or closing. We hope this information is useful!
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Paul
February 28, 2024
why do the lid lock and unlock
For model number WTW7500GC2
Hello Paul, thank you for the question. If your lid is locking and unlocking repeatedly. The issue could be most probably with the lid lock assembly, part number PS11731620. You may need to replace it to fix the issue. We hope that helps!
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