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Product Description
Washer Drive Pulley Specifications
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the splines on the clutch assembly are stripped and the washer is making noise, or if you are having problems with the wash and spin cycles. You will need to access the bottom of the washer for this repair. It is easiest to if you disconnect your washer from both the water and power source, and lay it on its back. The clutch assembly contains 6 parts, and all are included with the kit. It is also important to change out the entire assembly, rather than individual pieces.
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Part Videos
Replacing your Whirlpool Washer Washer Drive Pulley
![Replacing your Whirlpool Washer Washer Drive Pulley Replacing your Whirlpool Washer Washer Drive Pulley](https://img.youtube.com/vi/T2ZfHgVRUXw/maxresdefault.jpg)
Troubleshooting
This part fixes the following symptoms:
Will not agitate | Spinning Issues | Spins slowly | Will not drain
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W10721967 replaces these:
AP5951296, W10006352, W10006353, W10006354, W10006356, W10006382, W10239971, W10239973, W10315818, W10326374, W10536113, W10721967VP, W10818965, W11396423
Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 15 reviews.
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Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
Other Parts Used:
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Jerry from WALLA WALLA, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
84 of 113 people
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
Other Parts Used:
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David from BLOOMINGTON, IN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
38 of 48 people
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Wouldn't spin properly
Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
Other Parts Used:
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Beverly from MADISON, IN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
27 of 30 people
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Making loud noises.
The video you sent me was very helpful told me the exact tools I needed and how to do it.
Thank you
Thank you
Other Parts Used:
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Roy from BROOKLYN, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
9 of 11 people
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Noise, grinding
Following what the video shows how that they send with your part email, confirmation or receipt!! Easy Peasy!!
Other Parts Used:
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Craig from MURFREESBORO, AR
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench set
7 of 8 people
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Loose pulley
Tightened up the pulley as the video showed me that might be the issue.
Other Parts Used:
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Joseph from BAKER, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 11 people
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heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
Other Parts Used:
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Chet from CLEARWATER, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
6 of 8 people
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tub motor shot
Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!!
The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
Other Parts Used:
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melanie from GREENFIELD, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
5 of 7 people
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Other Parts Used:
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TERRY from WAUKEE, IA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
5 of 9 people
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Washer was stuck on rinse cycle
Research showed it was the transmission and the actuator . Parts were super easy to install and it solved the issue 100%
PS - I put some light lithium grease on the transmission and it’s quieter than it was when new
PS - I put some light lithium grease on the transmission and it’s quieter than it was when new
Other Parts Used:
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Michael from HARWICH PORT, MA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
4 of 6 people
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS10057144
Manufacturer Part Number: W10721967
Manufacturer Part Number: W10721967
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