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57481DCWW General Electric Washer - Instructions

All Instructions for the 57481DCWW
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Washer makes loud whining noise, intermittently, during spin cycle.
The "service kit belt tool" was difficult to install, but I oonsider it a necessity. We tried installing the belt without the tool, and the belt kept snapping off the motor drive pulley. Using a cable tie to hold the belt to the drum pulley did not work. I used a length of heavy duty duct tape instead, and that worked OK. Unfortunately, the whining noise is still present with the new belt, so a GE service technician visit has been scheduled. Our belt replacement effort has not been totally wasted, unless the washer can't be repaired economically, since the old belt was fraying.
Parts Used:
Belt Installation Tool 6-Rib Drive Belt
  • Wayne from MINNEAPOLIS, MN
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
6 of 8 people found this instruction helpful.
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Noisy while spinning
I dissasembled the machine and it took about 30 minutes. Orderd the parts recommended for noisy spinning. Reinstalled the new parts / changed all drum straps. Cleaned the drain drum and spin drum and after complete reassembly the washer is still noisy in agitation and spin cycle. The motor,transmission,counter weight,and drum look ok but there is still a reason why the machine is still noisy. Spent 120.00 dollars on parts so far but the drum and motor,transmission and counterweight are very expensive to replace. I am just going to keep using the machine until the washer fails to work anymore. I'm not going to put any more money in the washer. I will just buy a new one. It's not hard to dissasembled and reassemble the washer. I purchased the parts that was recommended to fix the washer but they were not the ones.The new parts did help like the tub seal but the bottom line is that the washer is still noisy. I watched your videos to work on the washer and there were no special instructions on disassembly and reassembly. Like always there must be more than i know to repair this washer. Thanks
Parts Used:
Dual Action Agitator Tub Seal Split Ring Agitator Coupling Screw - 1/4-20 MCH HXW 5/8 S Water Pressure Switch Hose Hub Washer Tub Bearing Tub Bearing Washer DAMPENING STRAP 2PACK
  • Thomas from SELAH, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
6 of 8 people found this instruction helpful.
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Water leaking in the floor occasionally with no obvious leaks anywhere
ORDER Spanner wrench for GE tub nut. Impossible to remove hub nut on a washer with age without it. Purchase 1 11/16 in spanner wrench, tub seal, hub nut , split nut
and washer under
agitator all at one time or you will struggle with this repair. The few cents you save is not worth it, the video they provide does a good job but theirs washer
is new hope this helps
Parts Used:
Tub Seal Split Ring Hub Washer
  • Greg from Shannon, GA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
5 of 5 people found this instruction helpful.
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Tub straps broken caused excessive wabbling
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
Parts Used:
DAMPENING STRAP 2PACK
  • Drew from Apopka, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Solinoid chattering when cold water was used
Removed 4 screwes on the top of the washer. Layed down the control panel and there was the inlets. Removed two screws and loosened the hose clamp. removed and installed new part.
It did the trick. No more problems.
Parts Used:
Dual Water Inlet Valve
  • Dan from Marco Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 6 people found this instruction helpful.
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Drain hose had a hole in it
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
Parts Used:
Drain Hose
  • kartik from radnor, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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the hub disntegrated . I had to destroy the hub nut to get the old hub off.
I looked at the instructions for removing the tub that are on the back of the circuit diagram included in the panel behind the controls. I followed the directions. As one of your commenters had noted, the aluminum Hub Nut is practically impossible to get a hold on without a special wrench so I chiseled it off. That was the most difficult and time comsuming part . I found some pieces of the old hub in the drain line and blocking the drain pump. Be sure to check for this before reassembling and using the washer.
Parts Used:
Inner Tub Base Hub Hub Nut
  • Roger from Lenoir City, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
5 of 6 people found this instruction helpful.
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Very noisy in spin mode
a) remove front panel by depressing the 2 clips at the top in line with the lid b) remove the lid switch and 2 screws holding top on and remove top by tilting up SLIGHTLY and sliding to left. c) Remove agitator and by pulling straight up on it and remove adapter underneath d)remove 4 bolts holding 4 rubber straps to top of tub assembly, readily visible when top is removed. e) unplug motor wiring and disconnect pump and bleach hoses from tub f)while lifting up on tub, push down on each of the 4 suspension rods and disconnect them at bottom of tub ( this is the most difficult part, and to make it easier disconnect the rear rods first) g) tilt tub forward and remove tub assembly h) NOW, for the big nut that holds the spin basket in-- #1, it is LEFT HAND THREAD, so you will turn it to the right to remove it. #2, it is VERY TIGHT and requires a 1&11/16" spanner wrench (which I did not have) for removal. Instead, I used a 1&11/16 socket, an extension and an air impact wrench to remove and replace the nut. Assembly is reverse of removal and remember, that nut is ALUMINUM so be careful with that impact wrench when tightening it back up!I replaced the nut and split ring and cleaned the whole area thoroughly, and it greatly reduced the noise in spin mode. I did not replace the metal housing on the bottom of the spin basket, because it was $50 bucks. this probably would have eliminated all the noise, but my repair only cost $19 in parts, including shipping ,and the parts arrived in 1 day.
Parts Used:
Split Ring Hub Nut
  • James from Colora, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
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drain hose cracked, leaking water, when in use
It was easy, I just removed the old drain hose clip with a screwdriver. Next, removed the old, cracked hose, inserted the new one, and screwed the new clip in.
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they instructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks
Parts Used:
Drain Hose Washer Drain Hose Clip
  • patricia from Merced, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
5 of 6 people found this instruction helpful.
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some leak
First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer
Parts Used:
Drain Pump and Motor Assembly
  • Roberto from Nokesville, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
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Washer wouldn't spin, repairman said replace transmission.
Pretty much the entire machine has to come apart to replace a transmission. The thing to know that no one mentioned is that the hub nut is reverse threaded - that means righty loosey.
Even if I had known, I tried it both ways and I doubt I could have gotten it off without the chisel as the others also had to do. Split ring was also frozen in place by hard water and soap scum so had to break that cheesey piece of aluminum off also. If you are taking apart your washer, I advise ordering these 2 parts so you will have them after you destroy the old ones trying to get to the part you need to fix.

Thanks to parts select for the exploded diagram!
Parts Used:
Split Ring Hub Nut
  • Justine from Cardiff, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Hub broke around center
Removed the front panel and lid.
Removed the ring on top of tub and holder.
Had to use a rope and pry board to get the agitator off the shaft. Removed the 7/16 cap screw and removed the plastic agitator block.
Couldn't get the hub nut off and had to use a chisel to break it off (corroded and a left hand thread).
Had to use chisel to free the hub from the center pieces so I could lift out the tub. Then I had to hammer and twist the center piece of the hub to get it off form the transmission shaft.
replace in reverse order without any problem once I realize I had a left hand hub nut.
Parts Used:
Inner Tub Base Hub Hub Nut
  • Thomasq from Rixford, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
5 of 7 people found this instruction helpful.
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Leak
You tube is the only way to go!
Parts Used:
Tub Seal
  • Tom from VERMILLION, SD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
4 of 4 people found this instruction helpful.
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Washer screeching during spin cycle.
Followed video to take washer apart. I used the Shaft & Drive Assembly to tap out bearing as it was stuck. BTW the screeching was because the Shaft & Drive Assembly ball bearing retainer cage was in pieces. Replaced tub bearing and installed new Shaft & Drive Assembly. Washer now runs like new. Get the spanner wrench to remove existing nut and purchase a new nut.
Parts Used:
Tub Bearing Tub Bearing Washer
  • Steven from DURHAM, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Discharge Hose was eaten through by a rodent
R&R Leaking/Damaged Hose and replaced it with the new one. One thing to be aware of is that after removing screws from the discharge hose upon removing the damaged one there was some water that did not expel from the unit so there was about a cup of water that came out. After removing the leaking hose you will need to remove the retaining plastic piece so that it can be placed on the replacement hose. Or if you ordered one put it on the hose so that it can retain the end of the hose in the washer. The anti-siphon clip is located about half way up the back of the washer it simply clips in place.
Parts Used:
Drain Hose Anti-Siphon Clip
  • Timothy Rathman from CHETEK, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
5 of 7 people found this instruction helpful.
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All Instructions for the 57481DCWW
76 - 90 of 394