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Raymond
January 7, 2022
Hi,
I have leaking water problem with the Whirlpool WRT311FZDW fridge. I cleaned the ice and flushed the drain hole with hot water but still the water would not drain to the drain pan. I suspected there is blockage on the drain tube to the drain pan. Please let me know if there is a grommet at the end of the drain tube. If so, what is the part number and do you carry it?
Thanks,
Raymond.
For model number Whirlpool WRT311FZDW
Hello Raymond, thank you for your question. We have researched the model you have provided, and we would suggest replacing the Drain tube, part number PS12711022. If you need help placing an order, our customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
