Models > WRT311FZDB00

WRT311FZDB00 Whirlpool Refrigerator - Overview

Sections of the WRT311FZDB00

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Capacitor – Part Number: WPW10662129
Capacitor
★★★★★
★★★★★
(23)
PartSelect #: PS11757023
Manufacturer #: WPW10662129
This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer.
$100.94
  In Stock
Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(16)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$10.20
  In Stock
Refrigerator Door Switch – Part Number: W11384469
Refrigerator Door Switch
★★★★★
★★★★★
(27)
PartSelect #: PS12728638
Manufacturer #: W11384469
Door switch turns the light off when you close the door.
$49.07
  In Stock
Hinge Bracket – Part Number: WP2183805
Hinge Bracket
★★★★★
★★★★★
(3)
PartSelect #: PS11739061
Manufacturer #: WP2183805
This part is used to support the hinge.
$13.68
  In Stock
Evaporator Fan Motor – Part Number: WP2315539
Evaporator Fan Motor
★★★★★
★★★★★
(22)
PartSelect #: PS11740359
Manufacturer #: WP2315539
This evaporator fan motor is located in the back of the freezer, and circulates air over the refrigerator coils. These coils will convert the heat into cool air, which is then circulated.
$84.76
  In Stock
Screw – Part Number: WP681249
Screw
PartSelect #: PS11743743
Manufacturer #: WP681249
Sold individually.
$6.91
  In Stock
Meat Drawer Shelf – Part Number: W10861519
Meat Drawer Shelf
★★★★★
★★★★★
(11)
PartSelect #: PS11731608
Manufacturer #: W10861519
$83.16
  In Stock
Door Handle - Stainless – Part Number: W10806512
Door Handle - Stainless
★★★★★
★★★★★
(3)
PartSelect #: PS11703503
Manufacturer #: W10806512
$202.16
  In Stock
Door Shelf End Cap - Left or Right Side – Part Number: WP2195916K
Door Shelf End Cap - Left or Right Side
PartSelect #: PS11739204
Manufacturer #: WP2195916K
Sold Individually.
$14.00
  In Stock
Screw – Part Number: WP489497
Screw
PartSelect #: PS11742758
Manufacturer #: WP489497
Sold individually.
$17.06
  In Stock
Touch-up Paint - Black – Part Number: 72032
Touch-up Paint - Black
★★★★★
★★★★★
(1)
PartSelect #: PS385141
Manufacturer #: 72032
16ml
$14.96
  In Stock
Front Roller – Part Number: WP2166108
Front Roller
★★★★★
★★★★★
(1)
PartSelect #: PS11738962
Manufacturer #: WP2166108
Sold individually. Hardware not included. Roller only.
$44.00
  In Stock

Questions And Answers for WRT311FZDB00

Ask our experts a question about this model and we'll get back to you as soon as possible!

9 questions answered by our experts.
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Joseph
November 29, 2019
The freezer section is cold but ice keeps building up been doing that for a while now the fridge is not staying cold and getting water leaking inside the fridge.
For model number WRT311FZDB00
PartSelect logo
Hello Joseph, thank you for writing. This sounds like a faulty Evaporator Fan Motor causing both of the issues. The replacement for your model refrigerator is part number PS11740359. Good luck with your repair!

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Raul
February 19, 2020
Ice maker is no longer making ice, water supply tube has presure and is not pluged with ice. However the ice maker motor is always turning and never stops. Help. There is no water in tray.
For model number WRT311FZDB00
PartSelect logo
Hello and thank you for writing. As this unit originally does not come with an ice maker you would have to replace the ice maker itself there is no separate part options before you do this try a hard reset: Go to your breaker box and shut the breakers for your unit off, wait 5 minutes and then turn the breaker to on again. That should hopefully clear this problem. If this does not fix this problem then your ice maker itself PS317560 might be faulty, you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.

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Wayne
March 4, 2020
Is there a separate evaporator fan motor for freezer and another for refrigerator?
For model number WRT311FZDB00
PartSelect logo
Hello Wayne, Thank you for your question. There are two fan in the unit, But the evaporator fan blows cold air into the refrigerator and freezer area. Then there is a condenser Fan that is located in the back of the unit near the coils and runs when the compressor runs. We hope this helps.

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Millie
June 25, 2022
My freezer is fine but the fridge part isn’t as cold as it should be. Any ideas?
For model number WRT311FZDB00
PartSelect logo
Hello Millie, thank you for your question. We suggest replacing the Evaporator Fan Motor PS11740359. This evaporator fan motor is located in the back of the freezer, and circulates air over the refrigerator coils. These coils will convert the heat into cool air, which is then circulated. We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

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Anita
October 9, 2023
Freezer works fine but the fridge is warm. I keep hearing some sort of switch turning on and off on and off.the freezer coils frost up witch blocks cold air from circulation.I think
For model number WRT311FZDB00
PartSelect logo
Hi Anita, thank you for getting in touch. Based on the description that you have provided, we would recommend checking the defrost thermostat, part number PS11754118, as it is most likely faulty and may need to be replaced. We hope this sorts out your problem!

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Common Symptoms of the WRT311FZDB00

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Light not working
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Fridge too warm
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Will Not Start
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Door won’t open or close
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Fridge and Freezer are too warm
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Freezer section too warm
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Noisy
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Clicking sound
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Too warm
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Leaking
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Freezer not defrosting
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Ice maker not making ice
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Fridge runs too long
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Door Sweating
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Frost buildup
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Won’t start
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
My refrigerator stopped cooling and the freezer section stopped freezing
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
Parts Used:
Capacitor
  • garth from forest lake, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
395 of 475 people found this instruction helpful.
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Evaporator Fan failure
The reason I repaired it myself was because the repairman that diagnosed the problem.didn't come back in two weeks. The evaporator fan sits behind a vented wall in the freezer and directs cold air into freezer and refrigerator.I removed the ice make assembly first and then the freezer wall held in place by two sheet metal nuts. Then removed wires from fan motor. Removed the fan blade from fan motor,which was press fitted on,then removed fan motor from bracket assembly(make sure and retain the two vibration rubber washers on back and front of motor. Reinstall new motor with vibration washers and press fan blade on new motor. Install in bracket assemble and reassemnble.
Parts Used:
Evaporator Fan Motor
  • William from Middletown, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
156 of 175 people found this instruction helpful.
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
118 of 192 people found this instruction helpful.
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