Models > 6002A > Instructions

6002A (REV A) Norge Washer - Instructions

All Instructions for the 6002A
16 - 30 of 289
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Washer jumping all over the place even with a small load.
I checked out your other repair information and deided I could do this. Ordered the part and it as her several days before I expected it.

Ok, let's do this thing.

MAGIC TOOLS:
5/16" socket or wrench and #2 Phillips screwdriver and something to remove hose clamps - I recomend a 6" to 8" vice grips and a 6" to 8" plires.

1. Pulled the washer out in the middle of the floor and disconnected the hoses and removed the rear access cover, disconnected the pump hose, released the top using a 1/8' common screwdriver in that narrow space between the top and the front panel. Removed the 2 screws holding the front panel on and removed the front panel.

2. Disconnected fill level hose- toward the left rear side - turned the machine on it's side and walked the drive belt off, tipped it back up right and removed the 6 springs - be sure to note their orientation and location.

3. Lifted the whole assembly out of the top of the machine and set it upside down next to the machine.

4. Loosened the screws holding the snubber in place - NOTE I did not remove the screws - loosen them sequentially little by little untill you can get the snubber to come out. I did not remove the pulley as my Craftsman ratchet and standard - short - socket allowed me to get between the pulley and the screws to loosen them.

5. I removed the old well worn snubber, cleaned the area up and the new snubber actually fell into place and I retightened the screws in the reverse order until they were solid feeling.

6. I lifted the assembly back into the frame, reconnected the springs and the pump hose and the fill level hose. I reinstalled the front cover - AND HERE IS THE IMPORTANT PART!

7. You are so happy this is going so well that you forget to put the BELT back on before you hook up the hoses, so you have to unhook the hoses to put the belt back on and then rehook the hot and cold hoses and drain hose again.

8. Except for number 7 this is a piece of cake. My only concern is how often will I have to do this. The machine is only 8 years old.
Parts Used:
Snubber Ring
  • Gary from Sioux City, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
22 of 25 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
replaced snubber ring and springs to stop unbalanced spinning
Move washer to area with plenty of room. I took mine out to the deck. take off front of cabinet remove back panel, remove old springs, (a bit hard) remove belt, lift out tub turn over and loosen screws do not remove!! remove old snubber and replace with new, Not bad. Put tub back in washer put on new springs(didn't think I'd ever get them on, not enough upperbody strength)Video would have been priceless!
reattach belt and panels put washer back in place. No noise upon spinning but I now have issues with the agitator, Need a new washer!
Parts Used:
Snubber Ring
  • Kim from qPeachland, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
21 of 23 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer leaked entire load of water on the floor.
These gaskets and seals were relatively easy to get to. I replaced all 3. Put machine back together, but washer still leaked. I ended up having to remove more components down along the center shaft towards the transmission. I found that the "tub seal" was worn out. I also replaced the "seal nut assembly" and "O-ring" while I was at it. The seal nut and tub seal were more difficult to remove without the proper tool, but a bigger rubber mallet and strategically placed pliers were enough to break them loose. Once all parts showed up the washer went back together easily and it is now leak-free.
Parts Used:
Tub to Housing Gasket Basket-to-Centerpost Gasket Tub/Housing Seal
  • Kevin from Wilton, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
21 of 24 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water pump failed and was making loud screeching noises. Eventually, it bound up stopping the washer.
I unplugged the electric power cord and disconnected the two water hoses and the drain line from the wall. It was messy as water leaked from the disconnected hoses. I tilted the washer forward and leaned it against a bench for support. This exposed the bottom of the washer from the back. I removed the v-belt from the three pulleys. The motor mount was spring loaded making it easy to remove the v-belt from this pulley first. After removing the v-belt, I then removed the 4 screws to the small plate on the back of the washer to gain access to the water pump. I then removed the two water hoses from the water pump using vice grips to squeeze the clamps and slide them off of the hoses toward the water pump. After removing the two hoses (a little messy again), I removed the water pump by using a socket ratchet to loosen the four bolts. I replaced the water pump with the new pump and then reassembled everything in reverse order.
Parts Used:
Drain Pump with Pulley
  • Mark from Port Matilda, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
21 of 25 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Squealing noise in spin cycle this did not fix it!
This was easy except for the e-ring which was extremely difficult to remove. When I put the new one on I filed down the bottom of the front edges to make it easier to slide it on. Beware: If you have the washer tipped back against the wall when you do get the e-ring off everything will come sliding off the shaft all at once and go everywhere. These parts are covered with black grease and made quite a mess so you might want to have someone hold them in place so you can gently slide them off one piece at a time.
Parts Used:
Transmission Pulley and Bearing Kit
  • Ron from Oxford, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
24 of 34 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer wouldn't spin
I took out all the tubs and the apparatus holding the gear and thrust bearing assembly. I used a homemade tool (long zipties) to pull the springs off and to put them back on. After that I just replaced the thrust bearing with the new kit and put everything back together.
Parts Used:
Transmission Pulley and Bearing Kit
  • Elmer from Fort Campbell, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
20 of 23 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
drive belt was squealing and slipping
I wasted time opening up the metal container for the washing machine, which was easier than expected. The top simply pops off with a little bit of prying with a screwdriver, then the front panel is held in place with two sheet metal screws. The front panel then lifts off and you can see the exterior case for the tub drive mechanism and motor. But, it wasn't obvious what was wrong until I tilted the entire unit backwards and saw the drive belt available directly under the machine and fully accessible without any tools. It was obvious, because there was a 1/8" worth of belt fragment dust under the machine. A new belt was all it needed and after I ordered it from PartSelect, I simply jimmied the old belt off the main pulley and put the new one on. It no longer squeals or slips. Hopefully, I gained another 5 years of life out of the washing machine.
Parts Used:
Drive Belt - 51 inches long
  • Kevin from North Plains, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
16 of 17 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water wouldn't stop
Unplugged washer then took back off control panel. Removed clamp and tube from pressure switch. Pushed in tabs with a screwdriver and lifted top. Removed clamp and broken tube. Put new tube in place and tighten clamp with nutdriver. Closed top and put other end of tube on pressure switch with clamp. Put back on control panel and plugged in. Clamps are to big for application but do work. So far so good!
Parts Used:
Pressure Switch Hose Hose Clamp
  • Steven from Westfield, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
17 of 20 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washing Machine Beat Itself To Death During Spin Cycle
Removed front cabinet, removed 6 springs holding tub down, removed pump hose, removed drive belt from motor,lifted tub out the top and placed upside down, loosened all six hex bolts(did not loosen or remove drive pulley) backed all six bolts out and left 4 threads showing, slipped old snubber out cleaned all surfaces with alchohol and slid new snubber in. Put corn starch on base where snubber rides, lifted tub back in, hooked up all six tension springs with auto brake tool. Put belt back on. . . Done. . No more beating itself to death.
Parts Used:
Leveling Leg and Pad Snubber Ring
  • John from Cumberland, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
19 of 28 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer made grinding noise then stopped working.
First I tipped the washing machine onto its front. I removed the belt on the bottom of the machine. Then I removed the screws that held the cover in place on the back of the machine. Next I removed the two hoses that were connected to the vertical pump using pliers to pinch the clamps. I then removed three screws that held the vertical pump in place. I took the new verticle pump with pulley and mounted it to the washer and putting the washer machine back together using the previous steps in reverse order.
Parts Used:
Drain Pump with Pulley
  • David from Honesdale, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
15 of 16 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Pump was leaking
I felt extremely confident when purchasing the part because I say three diagrams which clearly showed I was ordering the correct part. 0. Drain all of the water out of the machine. 1. Remove the rear panel from the washer. 2. Use the pliers to disconnect the hoses from the pump. 3. Remove the three screwa from the old pump. 4. Support the washer with the block then take the belt off pulley. 5. Remove old pump. 6. put new pump in place then reconnect the pulley, you can remove the block.. 7. Install the three screws for the pump after you tighten it up by placing the pump over ther correct screw holes.. 8. Reconnect the two hoses using the clamps you removed. 9. Secure the rear panel and screw in place. 10. Wash clothes. EASY FIX!!!
Parts Used:
Drain Pump with Pulley
  • Christopher from Westwego, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
14 of 17 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
during wash cycle, water poured out of bottom of washer
first we looked at schematics on your web site to see what we thought was wrong and if we felt we could do ourselves. It appeared to be seals and gaskets, so we went for it and carefully took the washer apart. We ordered the parts, cleaned the parts we had such as the tub, and were all ready to put back together when the parts arrived. Again, using your pictures, we reasselbled and when we tested, it worked better than it had been in a long time. And we saved a large repair bill!
Parts Used:
Tub to Housing Gasket Basket-to-Centerpost Gasket Tub/Housing Seal Top Tub Seal
  • Susan from Cloquet, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
14 of 23 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
water pump was noisy
Removed the front panel, Removed the belt from pump in the back of machine. Removed the pump from the back of machine, Put the pump in reconnected the belt, Replaced all the screws. My husband did the repair work in a matter of 45 minutes. Machine works fine now. The part came when I was told it would. I am very pleased with your service.
Parts Used:
Drain Pump with Pulley
  • Patsy from Brookfield,, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
10 of 11 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lid switch had deteriated over time and no longer made contact
removed the screw holding the actuator, ordered the new part and replaced it when it arrived. Shipping was really fast and I even received it one day early.
Parts Used:
Lid Switch Actuator - Black
  • James from Rochester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Grinding noise, then motor shut off.
Disassembly
- Took the back bottom plate off.
- Removed hoses.
- Removed pump with pulley (3 nut screws)
- Removed belt

Installed new parts
- Installed pump with pulley (3 screws)
- Installed belt by placing on 2 small pulleys, then turning onto the large pulley (used a screwdriver to help align over pulley for leverage).
- Replaced hoses
- Replaced back plate.
Parts Used:
Drain Pump with Pulley Drive Belt - 51 inches long
  • Joseph from Phoenixville, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
9 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the 6002A
16 - 30 of 289