11025 Kenmore Washer - Instructions

The new switch was quite different than the old, so I wasn't sure it was the right part. On closer examination, I saw it had been greatly improved and strengthened. I merely unscrewed the old switch, cut the wires, and installed the new switch, using wire nuts to rewire it. This switch is clearly a good fix for a weak design. Sure gla ... Read more d I found partselect.com!

Although your website mentioned removing 2 screws to open the control panel, it took a while to realize there were 2 screws and 2 hex nut screws to open it followed by 15 minutes of efforts to release the control panel from the top of the washer by sliding it forward. After that it took 2 minutes to replace the switch; the web comment of ... Read more keeping the lid open was helpful.
Unfortunately, the lid switch was not the problem; replacing the timer did the trick, was very easy with the control panel already opened and required the purchase of 1/4 and 3/16 hex nut drivers.
Parts, shipping and tools cost $110 but the success of the repair with your parts and advice was priceless.

Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, sc ... Read more rew). Reassembled washer then ran wash for a cycle. Successful fix.

Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, the ... Read more n used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.

First I removed the two screws holding the main controller located on the back. I then slide forward the hole controller and I pulled out. Disconnected switch located on your left. (remember to place down washing machine lid before installing the new switch.)

Unplugged power cord and disconnected water lines; note which is hot/cold. Washer was then tipped on its front. Discharge hose was disconnected. Washer was then rolled over onto its back as this would put the pump on top for much easier removal.

Pried off two clips attaching pump on motor using a flathead screwdriver. The r ... Read more ear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.

Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.

Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.

Replaced clips to hold motor on transmission and reinstalled screws holding clips.

IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!

Attach pump onto motor and replace clips. Double check everything is back in place.

Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.

First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.

Three of the four agitator cogs had broken. The agitator was able to spin freely both clockwise encounter clockwise which it should not be doing. I replaced the cogs as well as a couple additional parts just to be sure but the cogs were the important one. Very easy.

1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamp ... Read more s.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]

Used video provided,but while reinstalling shocks pull the shock absorbers thru holes in washer deck using a stiff wire or a metal coat hanger will also work. This made installation so much easier!

Remove top of washer 5min R&R cable 20 min total time 25 min.

I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly d ... Read more ifferent configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!

Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.

Removed bolt holding top of agitator, removed top of agitator. Replaced parts. Reinstalled agitator. An old machine now works like a new model.

After removal of wash plate bolt. Apply Liquid Wrench oil to wash plate spline shaft. Give time for oil to penetrate. In the time it took to disassemble the motor and gearbox the oil had worked. Give the wash plate a good knock with a rubber mallet several times. After that I was able to wiggle off the wash plate by hand without breaking ... Read more anything. Be sure to pull straight up on the wash plate, any twisting or torquing will bind the spline and the wash plate wont move.
The PartSelect YouTube video was perfect for the other parts of the repair.

Turned off water and pulled power plug, Then unscrewed hot and cold hoses from washer.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Wat ... Read more er valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.