Shock Absorber Kit 383EER3001J

Hi Marcaisse, Thank you for your question. I would suggest you check your shock absorbers to see if they need replacing. You can tell if your shocks need replacing if you can very easily slip the metal tube out of the casing. I hope that helps. Good luck with your repair.

Hi Mike. They should have a lot of resistance. If they are easy to pull out of the casing or almost fall out they are bad. Thank you for your question and good luck with your repair!

Hi Richard, Thank you for your question. There are 3 required for this model. I hope this helps. Thank you and have a great day!

Hi Michael, Thank you for the question. The model number provided requires 3 Shock Absorbers. Good luck with the repair!

Hello Jared, Thanks for your question. We do not have a video on our website for installing this part number. For written instructions: Unplug the appliance. Remove the top panel by unscrewing it. Pull out the detergent drawer, then remove the screws from the detergent drawer opening. Remove the control panel. Place it on top of the washer and disconnect the wires. Open the pump filter cover and unclip the drain hose, then remove the screw over the housing. Remove the filter housing, remove the screw at the bottom of the panel. Open the front door and pry off the outer clamp. Remove the boot seal. Reach inside and disconnect the door lock. Close the door and remove the screws at the front top panel. Remove the front panel. Press down on the tab for the locking mechanisms for the shock absorbers and remove the absorbers. Align the new shock absorbers in the holes. Use some liquid soap to help slide the locking pin back in. To replace the rear ones, remove the rear access panel. Use a wrench and pliers to remove the locking pins and shock absorbers. I hope this helps.

Hi Rob, Thank you for your inquiry. Your washing machine needs 3 shock absorbers. I hope this helps. Thank you and have a great day!

Hi Tom, Thank you for your question. Your washer will need 3 shock absorber kits. I hope this helps. Thank you and have a great day!

Hi Shaul, Thank you for the question. This kit includes 1 shock absorber and 2 pins. If the appliance has 3 shock absorbers then 3 kits will need to be ordered. Good luck with the repair!

Hello Phil, Thank you for your inquiry. There are 3 required for this model and they are all the same. Hope this helps!

Hello Christina, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: shock absorber kit, ball bearing, the spider, and the tub gasket. Good luck with your repair.