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WM5000HVA LG Washer - Instructions

All Instructions for the WM5000HVA
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Washer would fail during cycle with IE error code
1. Unplugged electric chord from wall.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.

We have already performed 1/2 dozen loads.
Parts Used:
Water Inlet Valve - Cold
  • CJ from WENTZVILLE, MO
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Both were dripping water .
Watched video on U-Tube , unplug power cord, turn off water, take top off washing machine, remove water hoses, unscrew parts, remove hoses with pliers, install replacement parts, put all back together. Does not leak any more !
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Darrell from HENDERSONVLLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Washer was not draining
It was giving me a code got on YouTube it gave the code after that bought a new pump and fix done
Parts Used:
Washing Machine Drain Pump
  • ALEX from TULARE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Door would not close because the part that was in the door that held it closed kept falling out.
Order the part through PartsSelect. It arrived in a few days and I (an 81 year old woman) replaced it within minutes with no help needed. It was super easy.
Parts Used:
Magnetic Door Plunger
  • Bobbie Joan from ASHEVILLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Our washer was leaking from the washer hose. Once taken off I could see it had a small tear in it. All it took was a screwdriver and a couple minutes and we were up and running. I love PartSelect.com for always having the parts I need and getting them to me in a timely manner!
Took off the old hose with a screwdriver and put the new one on. As simple as that. You don’t need a repair man to get this done, you can do it yourself and save money too.
Parts Used:
Water Inlet Valve - Hot Washer Hose with Bellows
  • Tiffany from PUYALLUP, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Hot water valve was leaking
After I watched the repair video for the part, it was a snap. It went exactly as the video described the steps. Hardest part was moving the washer to get behind it.
Parts Used:
Water Inlet Valve - Hot
  • Rick from KERRVILLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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The hot water inlet valve started to leak.
To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.
Parts Used:
Water Inlet Valve - Hot
  • Brian from CLEVELAND, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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water leak
As per instructions.
Parts Used:
Water Inlet Valve - Cold
  • Jaime from ALBUQUERQUE, NM
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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old solenoids were leaking water.
Followed video provided by this site. Very install, less than 30 minutes.
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • PETER from BOZEMAN, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Water not flowing into the washer
Ordered and replaced the hot and cold inlet valves - followed the instructions off of the video posted on the Part Select website ... completed the repair in less than 10 minutes
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Ron from JEFFERSON, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Old cold water inlet was leaking , as it progressively got worse,it poured.
With my wife's help( 2 shoukder surgeries ), pulled it forward, unplugged power source, turned Both water supplies off.
Removed two phillip screws from each upper ( plastic) holder.
Bumped top from front( works really well if you can use both arms,and with rubber gloves on for traction, or go to harbor freight purchase a glass suction cup) .
I marked ( with a sharpie) the solenoids/hoses,and wires, ( facing front ,right to left,1,2,3.), removed plugs,loosened clamps and pushed them back,gave each hose a twist,and removed them.
Took two screws 5/16 from the back that hold the valve assembly in out.
Removed old valve assembly, put new in place, reverse procedure for assembly. Once all is hooked up,and water dried, I plugged in,turned water on watched for two cycles( you need not stand over it,if it leaks you will know it) to double check, installed top,and we pushed it back in place.
Very simple to do,these washing machines are so easy to work on.
Now we enjoy a dry laundry room,and you can to.
??
Parts Used:
Water Inlet Valve - Cold
  • Kevin from DENHAM SPGS, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Broke cold water inlet while moving
Replaced cold water inlet. Removed 4 water lines and 5 wires put new part in and reinstalled lines and wires
Parts Used:
Water Inlet Valve - Hot
  • Daniel from COLUMBUS, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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CONNECTOR NOZZLE, LEAKED
Took off top of washer to get access to connector nozzle, which is on top front of washer rubber boot. removed old nozzle, installed new one. Easy peasy
Parts Used:
CONNECTOR,NOZZLE
  • Sergio from MADISON, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Hot & Cold Water Inlet Valves Leak
YouTube is your friend for many such repairs. See this link for an overall description:

https://www.youtube.com/watch?v=WuvLuC8x4_s

I had to remove the top panel to determine exactly which valve was leaking. It turned out both hot and cold-water valves were defective.

After unit is unplugged and top is removed, it's a simple matter to remove/replace hose connections and electrical connections. It took me less than an hour to complete the task once parts were in hand.

Again, YouTube is your friend for such repairs.
Parts Used:
Water Inlet Valve - Cold
  • Dennis from Prescott, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Washer would not fill with water and a (I E) Code displayed on the screen.
I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.
Parts Used:
Water Inlet Valve - Cold
  • Manuel from MESILLA PARK, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the WM5000HVA
61 - 75 of 129