WM5000HVA LG Washer - Instructions

Hardest part of the job was getting the washer away from the wall. :)
Disconnect power & water
Remove top panel, two screws at back
Remove two screws holding valve to washer body
Use pliers to loosen and pull back spring clamps on three water tubes
Remove tubes by twisting and pulling
Reverse process to install new valve.

I am convinced that the original valve began leaking because I had heard water hammer for years as that valve opened and closed during operation. I bought two water hammer arrestors (less than $30) that attach inline with the inlet hoses and I think that will prevent the problem from recurring.

Super straightforward to diagnose and repair.

There was puddle under the washer.

I removed the top (screws in rear, slide top toward rear slightly and lift) and followed the trail of water up to the top washer hose between the drum and detergent tray.

Two hose clamps to remove and replace, then replace the top and ready to go.

followed video exactly and it worked perfectly

the magnetic door plunger fell on the floor, would not stay in place and did not hold the door closed. Received a new on, put it in place. works just like it is supposed to. took all of 2 seconds. great service from
Partselect. got the new part in less than a week.

Thank you

pops right into hole

Removed items step by step in sequence as per video to get to baskets . Knocked out bearings and gasket seal. Replaced new parts and in reverse reassembled as per video. Very difficult without video to follow. My bearings were easy to remove but some are frozen in so will need oil ,bars or pipe to fit opening to drive out old bearings. Use camera and notes of sequence to aid in reinstall. Separate and mark fasteners as removed. Note : Was initially told by appl Insurance service person my bearings were bad because when attempting to spin a noise was heard and this not covered by plan ,but I found the motor position sensor had failed by testing it with multimeter which is a low priced part and easily accessable from back. Water hose screens partially clogged also. Canceled Appl service contract.

Follow the LG washer video.

Just put in the new one.

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

Used Youtube to look for a set of repair instructions. From start to end 35 min.

The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.

Overall very easy to do.

Line up the plunger with the existing slots in the door and push in.

NOTE: When testing it was evident that the magnet was not as strong as the original one. I would rate as one step up from useless.

1 tilt washer back
2 remove cover plate screw from front of drain filter access panel.
3 Remove cover plate and remove 2 more mounting screws .
4 go below washer and pull down sliding clip and move pump assembly back.
5 remove wires and 3 mounting screws around pump housing
6 Swap pump and re-attch wires

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars

Watched a YouTube video on valve replacement. Then when I knew what to expect, the repair job was a breeze.

Remove where the water pumps are and remove the one that was damaged easily